SOURCE: Plateau Systems

talent management software

December 07, 2010 09:47 ET

Plateau Talent Management Suite Rated "Outperformer" in Bersin 2011 Talent Management Systems Customer Satisfaction Report

ARLINGTON, VA--(Marketwire - December 7, 2010) - The Plateau Talent Management Suite has been recognized as a customer satisfaction "Outperformer" in the Global Enterprise segment by Bersin & Associates, the premier research and consulting firm that empowers HR organizations to drive bottom-line impact. The findings are included in Bersin & Associates' Talent Management Systems Customer Satisfaction 2011: Executive Summary published today. The full report will be released in late December.

Bersin analyzed survey responses from more than 700 HR practitioners to develop its comprehensive study of customer satisfaction with talent management software solutions. The research, conducted during the summer and fall of 2010, focuses on identifying specific product, vendor and implementation factors that drive success.

"Plateau has consistently earned a high level of customer satisfaction, and continues its multi-year track record with these results," said Josh Bersin, president and chief executive officer, Bersin and Associates. "The company's heavy investment in product design, engineering, and service has resulted in excellent customer satisfaction results in both the learning management and talent management systems market."

"It's gratifying to have our unrelenting focus on customer satisfaction validated by one of the most comprehensive assessments of the talent management systems market," said Jeff Kristick, SVP of Marketing for Plateau. "We're also extremely proud to lead the industry with more than 99 percent customer retention."

An executive summary of the full report, Talent Management Systems Customer Satisfaction 2011: A Comprehensive Study of Customer Experience with Talent Management Systems, is available on the Bersin website at http://marketing.bersin.com/CustomerSatisfaction2011ExecutiveSummary.html. The full report will be available in late December.

About Plateau
Plateau Systems is the industry's premier provider of enterprise-class SaaS talent management suites. Major global corporations and government agencies, including General Electric, the U.S. Air Force and Capital One Services are using Plateau's integrated talent management solutions to improve productivity and facilitate strategic workforce initiatives around learning, performance, compensation and career and succession management. Plateau is widely recognized throughout the industry for its commitment to customer satisfaction, forward-thinking vision and for consistently delivering best-in-class functionality. Founded in 1996, Plateau is headquartered in Arlington, Va. and has offices across the United States, Europe and Asia Pacific. For more information about Plateau, please visit www.plateau.com.

Contact Information

  • Media Contact:
    Trip Kucera
    Plateau Systems
    703-678-0102
    Email Contact