SOURCE: PlumChoice

February 13, 2007 09:00 ET

PlumChoice "Vista Advisors" Help Consumers Upgrade Quickly, Safely and Affordably to New Microsoft Vista

Leader in Remote PC Services Encourages Consumers to Seek Out Help or Expect Hurdles

BEDFORD, MA -- (MARKET WIRE) -- February 13, 2007 --To offer consumers a quick and painless path to the brave new world of Microsoft Vista, the leader in online PC services PlumChoice, Inc. today unveiled a range of Microsoft Vista help offerings. Unlike other industry PC support options, PlumChoice's Vista Advisors connect immediately with customers via the Internet to quickly assess any software or hardware needs, help manage the upgrade process, and provide training for consumers on the new environment. It's "Vista Made Easy" by PlumChoice.

"Consumers have heard the hype, now they want it to work," said Ted Werth, CEO and founder of PlumChoice. "But unless the consumer upgrading to Vista seeks out some help, there's likely to be some significant pain before you get to the gain. With our remote service packages, consumers can sit back, relax and really get comfortable with the benefits of the upgrade with little to no inconvenience on their end."

To Upgrade or Not to Upgrade?

This is the question faced by many consumers. However, the answer goes beyond just features and functions. It boils down to what the user's current PC is set up to handle and what new programs might be needed, as older computers and programs may not be compliant with Microsoft Vista. Other considerations such as transferring music files, accessing stored data or ensuring current anti-virus and spyware software are working properly are likely to require special attention.

To help answer the upgrade question and ease the migration to Vista, PlumChoice is offering Microsoft Vista Upgrade packages:

--  Windows Vista™ Upgrade Advisor - Priced at $15.95, PlumChoice
    certified remote technicians provide consumers with an analysis of their
    computer's performance profile to let them know if their computer can be
    upgraded to Windows Vista, and if so, suggest the Windows Vista version
    that's right for them.  PlumChoice will also provide advice and purchasing
    help for any hardware needed to get a system upgrade-ready.
--  Basic Training Package - Priced at $39.95, PlumChoice helps configure
    a consumer's Vista PC for limited access (parental controls); setup and
    configure the new backup feature; configure Microsoft updates for all
    installed Microsoft products not just Vista based; help add gadgets; and
    train consumers on how to use the new search feature.
--  Mid-Level Training Package - Priced at $59.95, consumers receive all
    the elements of the basic package, plus, PlumChoice technicians will setup
    and engage Windows performance testing and setup the super fetch feature;
    demonstrate and train on Internet Explorer 7 including functionality and
    configuration; review some of the changes in Windows Explorer; and
    configure the desktop theme to the customer's specifications.
--  Expert-Level Training Package - Recommended for Vista Ultimate and
    Premium customers only, this $79.95 offering includes all the features of
    the basic and mid-level packages, plus PlumChoice will train consumers on
    advanced interface and new media features; demonstrate features of New
    Media Player; review the new Cable Card standard and the ability to add PC-
    to-TV for DVR and Media Streaming.
    
About PlumChoice

Founded in 2001, PlumChoice is the nation's leader in providing premium online computer support for the home, home office and small business market. The company continues to raise the bar on customer satisfaction and service for the PC services industry. PlumChoice combines the latest innovations in remote desktop technology with a proven online delivery methodology to offer the easiest and most effective range of remote support services on the market. PlumChoice has demonstrated that its remote support services beat in-home service alternatives eight out of 10 times when it comes to customer satisfaction, speed, convenience, effectiveness, cost and security. PlumChoice's services are also available through Circuit City stores, Firedog and EarthLink. For more information, visit www.plumchoice.com or call 1-888-PLUM-HELP (1-888-758-6435).

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