STOCKHOLM, SWEDEN--(Marketwire - Jul 4, 2012) -
* Two-year managed services contract to operate and maintain ZON
IT data centers
* Partnership enables ZON to have faster launches and enhanced quality of
service for its customers
* Managed services is becoming a reality for a broader range of adjacent
industries to telecom
To provide its consumers with the best user experience, ZON Multimédia -
Portugal's leading pay TV and internet provider - has selected Ericsson
(NASDAQ: ERIC) as consulting, systems integration and managed services partner
operate and maintain its data centers. Under the two-year contract, Ericsson
responsible to optimize the operational performance of ZON's information
and information technologies (IS/IT).
With more than 1.6 million customers and a countrywide optical fiber network,
ZON is the main operator of subscription-based TV and new-generation broadband
services in Portugal. By assigning responsibility for its IS/IT management to
Ericsson, ZON gains efficiency and flexibility in its operations and can
increasingly focus on providing enhanced quality for its customers and faster
launch new services.
Luís Lopes, Chief Operating Officer, ZON Multimédia, says: "We have
Ericsson due to its global experience and local competence in managing complex
projects. Ericsson has proven to have the required capability to deliver IT
services and I am confident that this deal will allow us to become more
efficient in our operations and more competitive in the market. By partnering
with Ericsson we are able to better focus on further developing our offering
Valter D'Avino, Vice President and head of Managed Services, Ericsson, says:
"Operators are facing an increasingly complex IT landscape and need to find
to simplify their IT operations. By our managed services and consulting and
systems integration capabilities we have reinforced our IT capabilities,
a new leading role in the modernization and optimization of IT
with the same commitment and professionalism that we have demonstrated in
telecom projects. This contract is a further proofpoint of Ericsson as a
partner for the complete ICT environment."
Under the agreement, Ericsson assumes responsibility for the daily operation
maintenance of ZON's data centers, including hardware, software, operating
systems, databases, backups and storage. Additionally, Ericsson will act as a
consultant and systems integration partner, contributing to the optimization
IT processes - specifically, through the conception and definition of a
catalogue - and use of industry standards such as Information Technology
Infrastructure Library (ITIL).
This announcement builds on Ericsson's strong momentum in the areas of managed
services, consulting and systems integration and the increased demand for
end-to-end network and IT capabilities. Ericsson now manages IT platforms on
of operators that serve about 400 million subscribers worldwide.
About Ericsson Managed Services:
Globally, Ericsson has experience from more than 300 managed services
in more than 100 countries. Ericsson manages networks on behalf of operators
that serve more than 900 million subscribers worldwide. By teaming up with
Ericsson, operators can strengthen their competitive edge through improved
network availability and capacity, while reducing their operating costs. This,
in turn, increases market growth for mobile services, which helps improve the
quality of services and the end-user experience.
About Ericsson Consulting & Systems Integration:
Worldwide, Ericsson delivers more than 1,500 consulting and systems
projects every year in multi-vendor and multi-technology environments to
operators, governments, utilities and transport organizations. These range
end-to-end transformation projects to single-solution assignments. Ericsson
Consulting and Systems Integration and its 12,000 professionals are part of
Ericsson Global Services, with more than 57,000 in-house service professionals
working in 180 countries. This includes more than 45,000 professionals who
closely with customers and more than 10,000 in our global service centers.
Altogether, including an average of more than 15,000 subcontractors, Ericsson
has access to over 70,000 service professionals well positioned to support
customer needs for services around the world.
NOTES TO EDITORS
Media Kit: Ericsson Global Services
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Ericsson is the world's leading provider of communications technology and
services. We are enabling the Networked Society with efficient real-time
solutions that allow us all to study, work and live our lives more freely, in
sustainable societies around the world.
Our offering comprises services, software and infrastructure within
and Communications Technology for telecom operators and other industries.
more than 40 percent of the world's mobile traffic goes through Ericsson
networks and we support customers' networks servicing more than 2.5 billion
We operate in 180 countries and employ more than 100,000 people. Founded in
1876, Ericsson is headquartered in Stockholm, Sweden. In 2011 the company's
sales were SEK 226.9 billion (USD 35.0 billion). Ericsson is listed on NASDAQ
OMX, Stockholm and NASDAQ, New York stock exchanges.
Portugal's ZON Multimédia selects Ericsson for IT Managed Services:
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