SOURCE: Kalido

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October 06, 2010 04:00 ET

Post Office Limited Honored as a "Best Practice" for Technology Innovation by Technology Managers Forum

Kalido-Based Enterprise Data Warehouse Recognized as a "Model for the Industry"

BURLINGTON, MA--(Marketwire - October 6, 2010) -

  • Kalido, the leading independent provider of data governance solutions, congratulates Post Office Limited for winning a "Best Practice" award by Technology Managers Forum (TechForum) in the Technology Innovation category.
  • The Post Office was recognized as a first runner-up for "Credence," a management information system and enterprise data warehouse based on the Kalido® Information Engine™.

About the Credence Enterprise Data Warehouse

  • The Post Office has delivered an enterprise information management platform that:
    • Provides credible ways to measure and manage the success of the business
    • Replaces an inflexible data warehouse that was difficult and expensive to expand beyond Sales
    • Incorporates and will eventually use Kalido® Master Data Management™ to replace an aging, home-grown reference data system that drives front-end systems by delivering pricing, product info and product journeys
  • Credence supports the entire Post Office organization, delivering a "single source of truth" used throughout the organization and beyond, ultimately supporting a nationwide retail network of around 12,000 branches, providing approximately 170 products and services. Credence's hundreds of users include:
    • Executive team
    • Salesforce management
    • Finance business partners/analysts
    • Strategy group
    • Security team to analyze for compliance and fraud
    • Franchise managers
  • The system spans one billion data items and loads 15 million transactions daily from 38,000 branch terminals and 23 external data interfaces.
  • The solution was developed using Agile methodology allowing iterations of development throughout the project lifecycle and implemented following Logica's Project Management guidelines.

Impact and Benefits

  • Widespread business benefits have surrounded speed and agility. For example:
    • The Sales Analysis Team can produce standard reports 30% faster, enabling a broader and deeper analysis with more targeted reporting for specific managers.
    • Sales and Marketing functions have increased targeted savings products by 18% and increased market share in both Foreign Exchange Travel Money and in Travel Insurance, based in part on the new information delivered.
    • A reorganization that was expected to take several weeks was implemented in less than a week
    • Sales force bonus reporting took less than a day this year, as compared to the 3-4 weeks it had taken previously
    • Weekly reports that previously took nine man-days to deliver, now take three hours, freeing up analysts to improve data quality and deliver actionable information more quickly.

About the Awards

  • The annual awards are presented to those projects that are "emblematic of the Best Practices philosophy: that of a project that denotes a standard of excellence that has been achieved within an organization, and provides a model for the industry that can be quantified, adapted, and repeated."
  • Technology Innovation is the TechForum's most competitive Best Practice Award category.
  • TechForum's Best Practice Awards program, founded in 1996 by executive director Priscilla Tate, was designed to recognize and promote excellence in the business management of technology.
  • The Best Practice Awards program is particularly distinguished by the caliber of its judging panel, which features practicing Fortune 1000 technology managers.

Keith Graves, head of business partners, Post Office Limited:

  • "We are honored to be recognized as a best practice implementation. Our success around Credence is the direct result of a lot of hard work, a dedicated, forward-thinking team, partners like Logica that we can rely on, and Kalido's business-driven information management platform. With Credence, we now have a system that gives us the agility to respond quickly to changing business needs, thereby improving business results for the entire organization."

Derek Thompson, managing director, EMEA sales, Kalido, said:

  • "Post Office's Credence project was ambitious, and the team there did an incredible job of delivering it not only on time and on budget, but also exceeding business' expectations for the system. By taking into account the entire business process of data management, Post Office has experienced tremendous success and has truly enabled data to be used as a shared enterprise asset across the entire organization."

Additional Resources

About Kalido
Kalido is the leading provider of business-driven data governance software. Kalido enables companies to manage data as a shared enterprise asset by supporting the business process of data management. Kalido software has been deployed at more than 300 locations in over 100 countries, including 20 percent of the world's most profitable companies as determined by Fortune Magazine. More information about Kalido can be found at:

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