SOURCE: ProactiveNet

April 16, 2007 08:15 ET

Postini Selects ProactiveNet as Its Enterprise BSM Solution

Leading On-Demand Messaging Services Provider Leverages ProactiveNet to Monitor Enterprise Infrastructure, Spanning 14 Global Data Centers

SANTA CLARA, CA -- (MARKET WIRE) -- April 16, 2007 -- ProactiveNet, Inc., the time-to-value leader in Business Services Management (BSM), today announced that Postini, Inc., a global leader in on-demand communications security and compliance solutions for email, instant messaging (IM) and the web, has selected ProactiveNet to provide real-time visibility into the performance of its global production infrastructure. ProactiveNet's current implementation spans fourteen data centers in four countries.

Postini serves approximately 35,000 businesses worldwide, representing over ten million users and nearly two billion email transactions per day. Transactions are handled using a patented stateless message processing technology which processes messages in real-time and in memory, ensuring 100% privacy with no message loss or transmission delays. Messages are scanned, filtered, archived, and encrypted or decrypted in milliseconds.

"The real-time processing commitment is a critical component of our service level agreement (SLA), not something we're striving for as a best effort," said Craig Croteau, senior director, network and product operations at Postini. "We must operate at peak performance at all times. When we began the initiative for a replacement of our enterprise monitoring solution, we not only needed a system robust enough to handle current requirements, it had to easily scale with the business. ProactiveNet proved it is far more extensible than most tools out there."

In order to guarantee consistent performance, Postini operates fourteen data centers around the world, ensuring reliable message continuity across any size network, regardless of traffic volume or complexity. Its service architecture prevents message loss and delays, optimizes performance, and helps ensure business continuity in case of server outages or other emergencies. According to Croteau, "ProactiveNet far surpassed its installation deadline, deploying across thousands of server and network nodes in less than 30 days."

ProactiveNet currently runs over 25,000 monitoring instances, and collects in excess of 225,000 actionable metrics for Postini worldwide. If there is a performance problem brewing, ProactiveNet delivers an alert that enables operations staff to find and fix the issue before service delivery is impacted.

"Quick deployment, speedy problem resolution, and scalability are hallmarks of our technology," said Ajay Singh, president and CEO of ProactiveNet. "When we say we're the 'time-to-value' leader, Postini's implementation is a case in point. We're proud to be associated with such a remarkable company, and look forward to working with them for many years to come."

About Postini

Postini is a global leader in on-demand communications security, compliance, and productivity solutions for email, instant messaging and the web. Postini's award-winning services are designed to protect customers from viruses, spam, phishing, fraud, and other attacks; encrypt messages to ensure confidentiality and privacy; and archive communications to ensure compliance with regulations and to prepare for e-discovery.

More than 36,000 businesses rely on Postini everyday to protect them from a wide range of threats, ensure reliable communications reduce compliance and legal risks, and enable the intelligent management and enforcement of enterprise policies to protect intellectual property, reputations, and business relationships. For more information please contact Postini at or visit

About ProactiveNet

ProactiveNet, Inc. is the "Time-to-Value" leader in Business Services Management software solutions for Global 2000 and leading e-commerce companies. The company's end-to-end solutions deliver unique capabilities to customers with requirements to align IT services to business priorities, seamlessly link business process performance to IT service and infrastructure behaviors, and maximize IT's value to the business. Achieving value within weeks, ProactiveNet customers measurably improve the availability and performance of IT services, reduce SLA non-compliance, and shorten problem resolution time, while streamlining IT operations and reducing costs.

ProactiveNet customers include E*TRADE FINANCIAL, Hoover's Online, MoneyGram and McKesson Corporation. ProactiveNet delivers key capabilities to companies implementing ITIL best practices and has been offering end-to-end business and IT services management solutions since 1997. The company is headquartered in Santa Clara, California with international offices in India and the UK. For more information about ProactiveNet, visit and download customer ROI studies, or call (877) 277-6686.

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