SOURCE: Precise Software

Precise Software

November 23, 2010 07:00 ET

Precise Announces Managed Service to Improve Business Applications' Quality of Service

Precise Offering Remotely Manages Quality of Service, Isolates Performance Problems and Guides Resolution

REDWOOD SHORES, CA--(Marketwire - November 23, 2010) -  Precise, the global leader in transaction performance management, announces the availability of Precise Managed Service Provider (MSP). The MSP manages customers' application performance remotely to improve Quality of Service for end users.

Precise MSP experts manage applications' QoS 24x7, isolate transaction performance problems, and even guide resolution. Leveraging Precise's experts over a secure VPN connection saves IT time and labor costs. Customer data and Precise Transaction Performance Management (TPM) software remain on internal servers at the customer site, offering the ultimate control and flexibility.

With Precise MSP, customers also benefit from ongoing training, consulting and unlimited mentoring on TPM practices. Precise MSP is ideal for new customers wanting to quickly realize value, or for existing customers who need ongoing expert TPM advice.

"Our IT customers want immediate results in improving Quality of Service of mission critical applications," said Zohar Gilad, executive VP of Precise. "Our new MSP allows them to do just that, while retaining the option to later develop internal TPM practice later on."

Savvis, Inc. (NASDAQ: SVVS), a global leader in cloud infrastructure and hosted IT solutions for enterprises, has selected Precise MSP to ensure the performance of enterprise applications for its more than 2,500 unique clients.

"Savvis is committed to helping our enterprise clients improve their application quality of service," said Brent Juelich, senior director, managed hosting at Savvis. "Our application performance monitoring service, powered by Precise MSP, allows us to consistently improve the performance and availability of our clients' mission-critical applications running on cloud and traditional infrastructures."

About Precise

Precise helps companies manage Quality of Service of mission critical applications with innovative Transaction Performance Management (TPM) solutions. Precise TPM delivers transaction transparency, isolates transaction performance problems, and even guides resolution to over 1,100 customers worldwide. Precise has 20 years of expertise delivering application performance management products for all major packaged applications (SAP ECC, SAP Portals, SAP BW, Oracle eBusiness Suite, PeopleSoft, and Siebel), custom applications (J2EE, .NET), middleware, databases and storage devices. For more information about Precise, visit www.precise.com.

About Savvis

Savvis, Inc. (NASDAQ: SVVS) is a global leader in cloud infrastructure and hosted IT solutions for enterprises. More than 2,500 unique clients, including 30 of the top 100 companies in the Fortune 500, use Savvis to reduce capital expense, improve service levels and harness the latest advances in cloud computing. For more information, please visit www.savvis.net.

Contact Information

  • Precise US Media Contact:
    Kevin Wolf
    Tool Guy PR
    (650) 327-1641
    Email Contact

    Precise EMEA Media Contact:
    Paul Maher
    Positive Marketing
    +44 (0)5600921012
    Email Contact