SOURCE: PremiTech

June 21, 2005 14:23 ET

PremiTech Unveils Newest Release of End-User Systems Management Solution to Make Identifying IT Performance Issues Effortless

Performance Guard 4.0 Automatically Delivers Comprehensive Reporting on Every Aspect of Citrix or PC Infrastructure for Fast Problem Resolution

MORRISTOWN, NJ -- (MARKET WIRE) -- June 21, 2005 -- PremiTech, a leading provider of software for auditing and optimizing IT performance, today announced the general availability of Performance Guard™ 4.0. This latest release further reduces the complexity of monitoring and tuning Citrix or PC systems by featuring a new Data Mining Module and application configuration wizard. Performance Guard 4.0 enables IT managers to effortlessly install the product and obtain comprehensive reports on every network, application, client and server issue within the entire IT infrastructure.

With Performance Guard, organizations are able to continuously monitor and measure the availability and response time of applications from the business-users' perspective. This visibility enables IT managers to examine service quality and make fast, calculated decisions on systems and application performance issues before they impact the users.

"This latest release shows that PremiTech is dedicated to making our jobs easier and helping us reduce support costs through improved efficiencies," said a major worldwide manufacturing company and PremiTech customer. "With Performance Guard, we are able to provide a precise explanation on the cause of system issues and an exact account of how we're going to fix them. You couldn't get that from any other systems management product."

The enhanced version of Performance Guard enables users to install the product in less than one hour and, after a couple of hours monitoring system trends, obtain a complete overview of application performance. The Data Mining Module aggregates all data from the Performance Guard database and allows users to run a comprehensive set of performance reports based on preconfigured templates developed by PremiTech experts. These reports, created by the Crystal Reporting Engine from Business Objects, deliver a thorough account of the top-25 performance problems, enabling IT to pinpoint every issue that is troubling their infrastructure within minutes.

"Effective systems management requires that IT fully understand business-user activities and problems within the context of a complete IT environment," said Henrik Rosendahl, executive vice president of PremiTech. "This release underscores our commitment to making it as easy as possible for IT to pinpoint every possible performance offender, from the clients to the servers and out to the network."

About Performance Guard

Performance Guard is an off-the-shelf, standard solution that provides the ability to monitor end-user quality of IT service by delivering consistent, accurate measurement of application performance from the end-user perspective in real time. The Business Transaction Monitor Module enables IT to gain real-time measurements of actual transaction processing time from the clients' perspective. The Network Analysis Module performs trace route measurements from each end-user PC to auto-discover and map an entire network route, including every component along the way, to identify performance bottlenecks in the network, server and applications. With these abilities, companies can monitor mission-critical IT system performance and resolve issues quickly, increase IT staff and user productivity, and reduce expenses in infrastructure and human resources.

About PremiTech

PremiTech is a leading consultancy and software company specialized in IT system performance auditing and optimization. PremiTech's Performance Guard™ solution is installed at more than 2,000 locations in more than 100 countries and is the only solution of its kind to deliver real-time data on IT system performance from the end-users' perspective. This actual performance information allows an organization's help-desk and IT department to provide proactive service before problems occur, and to quickly determine the root cause of a problem when it does occur. For more information, please visit, e-mail Henrik Rosendahl at or call (973) 490-8571.

Contact Information

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    Zoomio, Inc.
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