SOURCE: Presidio Networked Solutions

December 17, 2008 20:22 ET

Presidio Networked Solutions Expands Healthcare Portfolio With Video Collaboration Solution for Medical Interpreters

Videophone System Serves Language Needs of Diverse Patient Community and Provides New Efficiencies for Caregivers and Hospital Personnel

GREENBELT, MD--(Marketwire - December 17, 2008) - Presidio Networked Solutions, Inc., the leading provider of professional and managed services for advanced IT lifecycle solutions, has announced the successful deployment of a new solution to bridge language gaps between caregivers and patients. Caregivers equipped with IP-based videophones can now offer patients easy video access to trained medical interpreters, ensuring that the patient and doctor can clearly communicate about any medical procedures or services the patient may require.

A key component in Presidio's portfolio of IT healthcare lifecycle solutions, Presidio's Video Medical Interpreter (VMI) solution is just one of the ways Presidio is helping Care Provider Organizations (CPOs) offer dramatically improved patient care, increase their efficiency, and leverage cutting-edge communications management solutions.

Traditionally, interpreter services teams at healthcare facilities are provided to a doctor-patient meeting through a traditional phone line or through travel to the patient's location, which could be several buildings or miles away. Neither solution is optimal in terms of efficiency or effectiveness. Now, by combining Cisco Call Manager technology and specialized Cisco Video Phones, healthcare professionals and patients can speak with the interpreter over a secure connection that provides both audio and video communications capability.

"The VMI experience promotes a new level of communication," said Tom Foley, divisional co-President of Presidio Networked Solutions. "Facial expressions and other non-verbal cues provided by the video connection promote a deeper understanding between patients and caregivers -- which is ultimately key to improved patient care and comfort in today's complex, evolving healthcare system."

Built on mobile "crash carts," the system incorporates outstanding mobility features and can be moved from room to room for ultimate flexibility and collaboration. Presidio's VMI system also automates handling of calls during peak-time demand. If all the interpreters are busy, calls are placed in a queue and answered in the order received, or according to the requirements of the caller or the language of the interpreter whose skills are needed.

"As solutions such as VMI are introduced, we continue to develop new ways to help CPOs use their communications networks to increase their responsiveness to patients while streamlining their own operations," said Joel Schleicher, Chairman and CEO of Presidio Networked Solutions. "We are committed to staying at the forefront of communications technology for CPOs, and VMI is a solution that helps us in that mission."

Presidio Networked Solutions augments its comprehensive service portfolio for CPOs by collaborating with Presidio Managed Networks and Presidio Technology Capital: Presidio Managed Networks enables CPOs' IT personnel to focus on internal objectives and improving patient care by facilitating network and device management out-tasking. Presidio Technology Capital provides a range of financial support options to assist CPOs in procuring advanced technology upgrades, including capital preservation, predictive technology refresh, and flexible programs such as FAS 13 operating leases, project finance, and equipment decommissioning.

With a complete suite of integrated offerings, Presidio's healthcare solutions encompass advanced communications, imaging and storage, network visibility, device and asset management, radio frequency identification (RFID), and unified communications enablement technologies in combinations tailored to suit specific requirements of CPOs.

About Presidio Networked Solutions, Inc.

Presidio Networked Solutions, Inc., the leading provider of advanced IT Lifecycle Solutions, addresses the complete technology lifecycle -- plan, design, integrate, operate and optimize -- for the enterprise, commercial and government markets. Presidio's comprehensive solutions portfolio comprises unified communications, wireless, security, storage, network infrastructure and managed services. Holding the highest networking industry certifications from vendor partners Cisco, IBM, Sun, EMC, NetApp, VMware and Microsoft, Presidio Networked Solutions is well positioned to meet the growing needs of customers migrating to advanced technologies. Presidio also offers customers an extensive range of financing solutions, including leasing.

Presidio Networked Solutions is a trademark of Presidio, Inc. Other trade names used in this document are acknowledged to be the properties of their respective owners.