Privy Council Office

Privy Council Office

March 22, 2011 15:45 ET

Prime Minister's Advisory Committee Urges Public Service Transformation to Better Serve Changing Needs

OTTAWA, ONTARIO--(Marketwire - March 22, 2011) - The fifth annual report of the Advisory Committee on the Public Service, presented to Prime Minister Stephen Harper today, urges transformation in business processes and the way people are managed in order to renew the way the Public Service does business.

The report entitled A Public Service for Challenging Times praises the Public Service for its leadership and professionalism but recognizes that today's changing environment will require different ways of operating to achieve greater efficiency while striving for excellence in serving Canadians.

"We believe there is an opportunity today for the Public Service to transform its business model and its approach to service delivery," says the Honourable Paul M. Tellier, Co-Chair of the Advisory Committee.

Another theme in the report urges longer-term thinking to help position Canada for success in the 21st century.

"In a global environment undergoing significant change, we see the Public Service as a vital instrument for the benefit of Canadians and a source of stability in public policy development," says the Honourable David Emerson, Co-Chair of the Advisory Committee.

While recognizing the importance of proper oversight and accountability within a well-functioning democracy, the report encourages the Government and Parliament to consider whether the right balance has been achieved.

The report makes 15 recommendations for improvement in the three areas it highlights. These include:

  • Emphasizing that managers at all levels should demonstrate competence in people management, including dealing with employee performance.

  • Drawing on proven business strategies to leverage technology and integrate back-office systems.

  • Continuing to invest in the sustained examination of issues beyond the current agenda and in people with the skills to do this kind of work.

The Advisory Committee on the Public Service is comprised of nine eminent Canadians. It was created by the Prime Minister in 2006 to advise him and the Clerk of the Privy Council on the renewal and future development of the Public Service of Canada.

View the fifth report, entitled A Public Service for Challenging Times, at http://www.clerk.gc.ca/fifth

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