May 05, 2005 08:30 ET

Priority Healthcare Turns to IBM for Datacenter Upgrades

IBM eServer xSeries Linux Solution and IBM Business Partner Agilysys Inc. Deliver Twice the Performance and Reliability as Their Previous Dell Infrastructure

ARMONK, NY -- (MARKET WIRE) -- May 5, 2005 -- IBM today announced that Priority Healthcare Corporation, a national specialty pharmacy and distributor, recently selected IBM eServer xSeries systems running Red Hat Linux Advanced Server to replace their Dell infrastructure. The switch has resulted in twice the I/O performance and 100 percent system uptime to date, so Priority can reliably fulfill orders for life-saving medications for their customers.

Priority standardized its call centers from a number of separate business divisions onto a common IT platform in order to maximize resource utilization and reduce costs. The move to IBM was driven in part because Priority experienced issues with the hardware performance of its previous supplier.

"We researched the market for servers to replace Dell and decided that IBM xSeries systems were the way to go because of their unequalled engineering," said Javier Muniz, director of technology integration and architecture, Priority Healthcare. "We were also impressed with IBM's support for Linux, the breadth of the IBM product line, and its resources are truly outstanding."

Working with IBM and business partner Agilysys, Priority Healthcare chose four xSeries 445 servers to run its database and is experiencing twice the I/O throughput it was getting from Dell. The scalability of the new servers is also much greater and the company finds it can do more with the same amount of real estate. Priority is so pleased with its solution that it has decided to replace Dell with IBM eServer xSeries 346 systems as its new standard platform for all applications in their joint venture with Aetna, including office automation, file, print and fax services.

"Customers like Priority want to focus on their core business and not have to waste time or money on the technology that underpins it. By consolidating its infrastructure on IBM xSeries offerings, Priority Healthcare has been able to improve performance and reliability without sacrificing support," said Leo Suarez, vice president and business line executive, IBM eServer xSeries. "IBM continues to win customers from competitors because we demand a high level of innovation and reliability, and IBM has the best technology platforms available."

Priority Healthcare is not only standardizing on IBM servers, it's also moving its storage management software from Veritas to IBM Tivoli Storage Manager, to help ensure that the complete application tier is backed up. Priority also uses two IBM eServer iSeries 830 platforms running OS/400 for production and development.

About Priority Healthcare

Priority Healthcare is the premier healthcare services company providing innovative, high quality and cost-effective solutions that enhance quality of life. As a national specialty pharmacy and distributor, Priority Healthcare provides biopharmaceuticals, complex therapies, related disease treatment programs and a portfolio of other service offerings for patients, payors, physicians and pharmaceutical manufacturers. The growing number of specialty areas serviced by Priority Healthcare include oncology, gastroenterology, reproductive endocrinology, neurology, hematology, pulmonology, ophthalmology, rheumatology, endocrinology, infectious disease and nephrology, as well as ambulatory surgery centers. Additional information regarding Priority Healthcare is available online at

About IBM

IBM is the world's largest information technology company, with 80 years of leadership in helping businesses innovate. Drawing on resources from across IBM and key IBM Business Partners, IBM offers a wide range of services, solutions and technologies that enable customers, large and small, to take full advantage of the new era of e-business. For more information about IBM, visit

IBM, eServer, xSeries, Tivoli, iSeries and the IBM logo are trademarks or registered trademarks of International Business Machines Corporation. For a list of additional IBM trademarks, please see

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