SOURCE: ProactiveNet

January 31, 2007 10:50 ET

ProactiveNet Provides Homescape Real-Time Visibility Into Performance of IT Infrastructure

SANTA CLARA, CA -- (MARKET WIRE) -- January 31, 2007 -- ProactiveNet, Inc., the time-to-value leader in Business Services Management (BSM), today announced that Classified Ventures' Homescape division continues to see success, and plans to expand usage of ProactiveNet to meet its growing network demands to identify and resolve developing performance issues before they affect the online customer experience.

Classified Ventures is a strategic joint venture among five large media partners whose objectives are to collectively capitalize on the revenue growth in the online classified advertising categories of automotive, apartments, and real estate. The company's four leading online businesses, Apartments.com, Cars.com, HomeGain and Homescape help to execute on that plan. Initially deployed in 2003, ProactiveNet was brought in for the Homescape division, which builds real estate-related software products for its partners, to tie in all the monitored performance data from across the infrastructure.

"Our early attempts to monitor the entire IT infrastructure were labor intensive, because we had no way to tie in all the data from all the monitoring tools, nor did we have a way to see relationships among the devices," said Nancy Pejril, director of technology operations at Homescape. "If there was a problem, we could spend hours gathering data from different sources to find the root of the problem. With ProactiveNet, it's all centralized. The product's ability to take seemingly unrelated variables, correlate them, and then point to a problem's probable cause is a strong feature."

ProactiveNet helps Homescape's technology team save time by automatically learning the normal operating behavior of the end-to-end IT infrastructure environment, and provides early warning when a performance attribute is outside of its normal range, but has not yet affected service delivery. In addition, ProactiveNet's patented analytics technology provides the unique ability to link SLAs, and other custom or business-related performance data, directly to the performance of the IT infrastructure in real-time. This capability enables IT operations and business unit owners to see how IT services are affecting the business, and helps them allocate staff and technology more efficiently.

"The value we received from ProactiveNet was quick and quantifiable," continued Pejril. "We've seen an improvement in productivity within the administrative team, and we can see capacity issues before they ever become operational problems."

About Classified Ventures

Classified Ventures is a strategic joint venture among five media companies, including Belo Corp. (NYSE: BLC), Gannett Co. Inc. (NYSE: GCI), The McClatchy Co. (NYSE: MNI), Tribune Co. (NYSE: TRB) and The Washington Post Co. (NYSE: WPO), whose objectives are to collectively capitalize on the revenue growth in the online advertising categories of automotive, real estate and rentals. To execute on its objectives, Classified Ventures has four leading businesses -- Apartments.com, Cars.com, HomeGain and Homescape. Visit www.classifiedventures.com.

About Homescape

Homescape serves a network of 150 local online newspaper websites nationwide with a full suite of online advertising solutions. Our network includes The Arizona Republic (www.azcentral.com), Chicago Tribune (www.chicagotribune.com), The Dallas Morning News (www.dallasnews.com), The Miami Herald (www.miami.com) and The Washington Post (www.washingtonpost.com). Homescape provides a variety of real estate tools designed to meet the individual needs of local real estate agents, brokers, builders and private party advertisers, and delivers a complete set of robust, local home listings to consumers. For more information, visit www.homescape.com.

About ProactiveNet

ProactiveNet, Inc. is the "Time-to-Value" leader in Business Services Management software solutions for Global 2000 and leading e-commerce companies. The company's end-to-end solutions deliver unique capabilities to customers with requirements to align IT services to business priorities, seamlessly link business process performance to IT service and infrastructure behaviors, and maximize IT's value to the business. Achieving value within weeks, ProactiveNet customers measurably improve the availability and performance of IT services, reduce SLA non-compliance, and shorten problem resolution time, while streamlining IT operations and reducing costs.

ProactiveNet customers include E*TRADE FINANCIAL, Hoover's Online, MoneyGram and McKesson Corporation. ProactiveNet delivers key capabilities to companies implementing ITIL best practices and has been offering end-to-end business and IT services management solutions since 1997. The company is headquartered in Santa Clara, California with international offices in India and the UK. For more information about ProactiveNet, visit www.proactivenet.com and download customer ROI studies, or call (877) 277-6686.

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