SOURCE: Scout Analytics

Scout Analytics

August 15, 2013 09:00 ET

Procurement Leaders Selects Scout® Link for Sales via the Salesforce AppExchange to Accelerate Its Transformation Into a Customer Company

Scout Link for Sales Enables Procurement Leaders to Access Usage Data and Increase Revenues

Businesses Tap Into the Power of Social and Mobile Cloud Technologies to Connect With Customers, Partners and Employees in Entirely New Ways

SEATTLE, WA--(Marketwired - Aug 15, 2013) - Scout Analytics, the leader in cloud-based recurring revenue management, today announced Procurement Leaders has deployed Scout® Link for Sales via the AppExchange, the world's leading business apps marketplace. Working with Scout Analytics, Procurement Leaders, a global membership network serving major corporations and procurement, sourcing and supply chain executives, has accelerated its transformation into a customer company by streamlining access to customer usage data and predictive analytics from within Salesforce Sales Cloud. With deeper insights into customer usage and value, Procurement Leaders can match the right products to the right customers to build long-term relationships and grow renewal revenues.

Built on the Salesforce Platform, the world's leading cloud platform for social and mobile business apps, Scout® Link for Sales is currently available on the AppExchange at www.appexchange.com.

Comments on the News

  • "By leveraging Force.com Canvas, Scout Analytics enables account managers to seamlessly access customer usage data and leverage predictive analytics within the Salesforce Sales Cloud," said Matthew Shanahan, senior vice president, Strategy for Scout Analytics. "The combination of Scout Analytics and Salesforce maximizes productivity by eliminating the need for account managers to chase down critical customer information from disparate systems and providing predictions that optimize account manager time." 
  • "Gaining insight to the usage by prospects and customers through Scout® Link for Sales has been a game-changer for our sales representatives," said Steve Budd, vice president, of Marketing for Procurement Leaders. "Each month we've seen a higher-than-normal conversion rate based on the opportunity predictions Scout provides, and our sales teams rely on the instant access to critical customer usage reports to know how and when to engage customers."
  • "Companies around the world are looking to transform into customer companies," said Ron Huddleston, senior vice president, ISV & Channel, salesforce.com. "And partners such as Scout Analytics are leveraging the power of the Salesforce Platform to help customers like Procurement Leaders connect with their customers, partners and employees in entirely new ways."

Connect in Entirely New Ways with Social and Mobile Cloud Technologies
Customer usage data and information about how customers engage with a product is becoming the basis for understanding and nurturing long term customer relationships and managing profitability. But usage data poses a big data challenge on how to get the right insights to the right account manager. Scout® Link for Sales makes it simple for account managers to tap into usage data and predictive analytics from within the Salesforce user interface. With Scout® Link for Sales, account managers can save time and deliver more revenue by eliminating double sign-in to multiple systems and by accessing critical customer usage data in a single click.

Scout® Link for Sales enables data-driven account management through patent-pending predictive analytics and robust customer usage data reporting. Scout Link features include:

  • Revenue Opportunity Prediction, which categorizes each renewing subscription as a retention risk, cross-sell, or up-sell opportunity including recommended pricing to guide account management strategy.
  • Usage Reporting, which leverages Force.com Canvas to provide detailed interactive reports on usage at the user, subscription and customer-level to support renewal negotiation.

About the Salesforce Platform and the AppExchange
The Salesforce Platform is the world's most trusted and comprehensive cloud platform for building social and mobile cloud apps. It powers Salesforce CRM, more than 3 million custom apps built by customers and more than 1,800 apps developed by partners in its ecosystem. Apps built on the Salesforce Platform can be easily distributed and marketed through salesforce.com's AppExchange.

Salesforce and AppExchange and among the trademarks of salesforce.com, Inc.

About Scout Analytics™
Scout Analytics is the leading provider of cloud-based recurring revenue management solutions. The Scout Analytics platform transforms usage data into predictive analytics for customer renewal behavior and trial conversions. Our solutions are designed to reduce customer and revenue churn, increase renewal revenue yield, optimize rate plan performance, and maximize trial conversions. With over 120 customers, Scout Analytics is proven to increase annual recurring revenues by 10-15%. Scout Analytics is currently delivering recurring revenue management solutions across multiple industries including information services, SaaS, and digital media. The venture-backed company is based in Issaquah, Washington. To learn more about Scout Analytics, visit www.scoutanalytics.com or call 425.649.1100. 

Scout is a trademark of Scout Analytics, Inc.

Contact Information

  • Contact:
    Katharine Kemp
    Barokas PR for Scout Analytics
    Email Contact
    206-264-8220