Pratt & Whitney Canada

Pratt & Whitney Canada

August 31, 2016 10:13 ET

Progressive Customer Rollout of Innovative P&WC Online Service Portal Nears Completion

MyP&WC Power Offers Powerful E-Commerce Capabilities and Unmatched Customer Convenience

SAO PAULO, BRAZIL--(Marketwired - Aug. 31, 2016) - Pratt & Whitney Canada (P&WC) announced today that MyP&WC Power, the company's new online customer service portal, featuring an easy-to-use shopping cart and advanced transactional and search capabilities, now has more than 14,000 users and will complete its progressive rollout to all customers in a matter of weeks. P&WC is a subsidiary of United Technologies Corp. (NYSE:UTX).

The MyP&WC Power portal offers customers rapid access to the P&WC products, services and information that are most relevant to them. Optimized for both mobile and desktop devices and featuring a customizable dashboard, the portal enables numerous time-saving transactions that can now be done online on a desktop PC, tablet or smartphone. These range from purchasing parts and making engine rental requests, to online invoice payments, managing entitlements for Eagle Service Plan™ (ESP®) contracts, registering warranties and more.

"Every aspect of our new service portal is designed for customer convenience and making it easier to connect and access a wide range of information and services - whether they are purchasing parts or technical publications, renting engines or checking the latest bulletin," said Satheeshkumar Kumarasingam, Vice President, Commercial Services, P&WC. "It is one of the many technology investments we are making to deliver bottom-line value to customers to help save them time and money."

P&WC had been gradually onboarding existing portal customers to MyP&WC Power in order to ensure comprehensive support during the transition, with customers notified when their account on the new portal is active.

Visit us at LABACE 2016, booth 1008.

About Pratt & Whitney Canada

Founded in 1928, and a global leader in aerospace, P&WC is shaping the future of aviation with dependable, high-technology engines. Based in Longueuil, Quebec (Canada), P&WC is a wholly owned subsidiary of United Technologies Corp. United Technologies Corp, based in Farmington, Connecticut, provides high-technology systems and services to the global aerospace and building systems industries.

Note to Editors

Follow us on Twitter (www.twitter.com/pwcanada) and Facebook (www.facebook.com/PrattWhitneyCanada) for our latest news and updates.

Contact Information