SOURCE: Prometric


January 16, 2013 08:00 ET

Prometric to Open $12 Million, State-of-the-Art, Global Operations Hub in Baltimore County

State, Baltimore County and Prometric CEO Brannick Announce 100 New Jobs for the Region

BALTIMORE, MD--(Marketwire - Jan 16, 2013) -  Maryland Department of Business and Economic Development Secretary Dominick Murray today joined with Baltimore County Executive Kevin Kamenetz and Prometric CEO Michael Brannick to announce the opening of a $12 million, state-of-the-art, global operations hub to be located in the White Marsh, Maryland, and 100 new jobs for the region. Construction is underway on a 60,000 square foot facility that will transform the way Prometric conducts global test development and delivery. Once fully integrated, the company estimates it will save $30 million over the next five years by making significant improvements in the processes that support more than 10 million certification exams per year over a network of 8,200 test sites in more than 160 countries. Prometric conducts testing on behalf of 400 clients in the academic, financial, government, healthcare, professional, corporate and information technology markets. 

"This is great news for Baltimore County, for Maryland and for our economy," said DBED Secretary Dominick Murray. "We're pleased that Prometric recognizes the benefits of doing business in Maryland -- including our workforce, ranked among the nation's best and one of our state's greatest competitive assets. We look forward to helping Prometric continue to grow and thrive here in Maryland."

Prometric bases its corporate headquarters in Canton and currently has more than 450 employees in the state. Once fully integrated, Prometric will have more than 550 employees in Maryland, with approximately 250 based at the company's new Global Operations Center of Excellence, at 7941 Corporate Drive. The company is streamlining three operations presently spread out in Maryland and Minnesota. 

"Baltimore County offers Prometric a world class workforce of cyber security, IT and customer service professionals," said Baltimore County Executive Kevin Kamenetz. "By choosing Baltimore County for their expanding global operations center, Prometric has chosen a business community that will support their growth and commitment to transforming the way they deliver professional testing and licensing around the world."

Specific functions managed out of the new White Marsh facility include oversight of Prometric's global test center network, its global help desk, all contact centers, on-demand testing and candidate support. The expected date of completion of the new facility is June 1.

"Prometric has experienced seven consecutive years of positive revenue and profit growth, and transforming our Global Operations is part of our long-term growth strategy," said Michael Brannick, Prometric's President and CEO. "This change will significantly strengthen our performance and the support services we provide across computer-based, paper-based and Internet-based testing. 

"At Prometric, we believe and commit to changing lives one exam at a time. It's inspiring work, and some of the world's most highly regarded companies, governments and organizations trust us to provide secure and reliable test development and delivery. We are pleased to place such an integral piece of our company in Baltimore County, a mere 15 miles from our corporate headquarters." 

About Prometric
Prometric, a wholly-owned subsidiary of ETS, is a trusted provider of technology-enabled testing and assessment. As the global standard in professional competency measurement, Prometric reliably delivers 10 million tests per year on behalf of 400 clients in the academic, financial, government, healthcare, professional, corporate and information technology markets. Through innovation, workflow automation and standardization, Prometric achieves customer-inspired advances that are better, faster and at less cost for its clients, helping to put the right people in the right jobs at the right time. Prometric delivers tests flexibly via the Web or by utilizing a robust network of more than 8,000 test centers in more than 160 countries. For more information, please visit


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