Pronexus Inc.

Pronexus Inc.

October 04, 2005 12:34 ET

Pronexus Inc. and Mobilio Inc. Announce LOI for Data Sharing Between Field Service Personnel and Office Using a Cell Phone

OTTAWA, ONTARIO--(CCNMatthews - Oct. 4, 2005) -

Pronexus veoMobile provides voice capabilities to MobilioLINK, Mobilio's field force automation application

Pronexus Inc, an IVR and speech solutions innovator who brought the power of .NET to the field, and Mobilio Inc., a leading provider of web-based service management and wireless solutions, today announced the signing of a Letter of Intent (LOI).

The LOI lays out the framework for the companies to enhance and extend Mobilio's existing wireless field service software, MobilioLINK, with voice capabilities via the Pronexus veoMobile platform.

MobilioLINK web-based and wireless field service management solution is a full service management solution that connects a mobile and/or remote workforce with the office for seamless sharing of information. Field service personnel and the office can now communicate mission critical information and data in real-time via any wireless device, enhancing field service and office productivity. MobilioLINK effectively eliminates the need for manual and paper-based systems for processing information such as work orders. MobilioLINK also "closes the loop" by transferring information electronically to the organization's existing back-office accounting or scheduling system.

Pronexus veoMobile provides a natural voice interface to enterprise applications such as MobilioLINK for accurate, real-time data capture and retrieval over cost-effective voice networks. With the potential for no hardware costs or training requirements, organizations using MobilioLINK can now quickly deploy the solution enhanced with Pronexus veoMobilio speech technology using their existing cell phones. Field service personnel will be able to access and update work-related information, such as work orders, simply by placing a telephone call. Pronexus veoMobile is built on the Microsoft Speech Server and seamlessly integrates with existing IT infrastructure for a scalable, future-proof mobile solution.

By voice-enabling MobilioLINK with Pronexus veoMobile:

- field service technicians can now update their work orders in
real time using their existing cell phones
- dispatchers can now obtain real-time scheduling and status
updates of their mobile technicians through the MobilioLINK
voice-enabled system. Dispatchers will have a real-time view of
field service activity to provide timely and accurate
information, such as expected arrival time to customers
- Mobilio customers are provided with a readily adoptable,
compelling technology enhancement to business operations

This agreement not only provides the companies with a frame work with which to integrate Pronexus veoMobile solution with Mobilio's MobilioLINK but it also details how the companies will conduct product demonstrations and market trials to validate customer acceptance, and to obtain valuable technical and commercial feedback. Following successful market trials initiated mid Q4, it is expected that Mobilio will enter into a Value-Added Reseller agreement with Pronexus, allowing Mobilio to resell the Pronexus veoMobilio solution.

"Mobilio has established itself as a leading field force application provider with a very impressive client base," said Mike Byrnes, Director of Business Development of Pronexus. "We are confident that the voice extension value position of MobilioLINK will help Mobilio gain additional competitive differentiation and revenue generation."

"We believe that extending mobile solutions such as our field force automation application with voice capabilities is critical to solving some of the top business challenges facing customer service organizations," noted Jamie Opalchuk, Vice-President of Sales & Marketing for Mobilio. "It is exciting to think that by working with such an experienced speech solutions innovator as Pronexus, our customers and prospects can now adopt MobilioLINK with their existing communication systems: cell phones."

About Mobilio Inc.

Mobilio Inc. is a privately held company based in Toronto, Ontario, Canada, and is a leading supplier of wireless, mobile and web-based enterprise software solutions. Products include solutions for field service, field sales and other industry-specific applications. Mobilio applications support delivering mission-critical business processes to mobile and remote workers, providing the robust, scalable and secure environment that today's leading companies require for communicating with remote workers and enhancing day-to-day operations. Mobilio can be found on the web at

About Pronexus

Founded in 1993, Pronexus Inc. is the developer of VBVoice™ and VBSALT™, the only Rapid Application Development toolkits for telephony and speech inside Visual Studio.NET that blend both GUI and sophisticated programming. Pronexus also provides veoSolutions, a range of turnkey applications for Microsoft Speech Server, and a complement of professional services that voice-enable a variety of industries. Comprehensive support and acclaimed training complete the firm's offerings. For more information, visit our web site at

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