SOURCE: WILL Interactive, Inc.

March 28, 2007 08:00 ET

Putting Compassion Back Into Patient Care Through Virtual Experience Technology

WILL Interactive, Inc. and Washington Hospital Center Collaborate on New Simulation Learning Game, "Anatomy of Care"

WASHINGTON, DC -- (MARKET WIRE) -- March 28, 2007 -- Potomac, Md.-based WILL Interactive, Inc., a leader in virtual experience behavior modification gaming, is partnering with Washington Hospital Center, the largest hospital in the District of Columbia, to create a Virtual Experience Immersive Learning Simulation® (VEILS®) addressing the critical area of customer care for hospital staff.

"'Anatomy of Care' is a proactive and effective tool to help today's hospitals enhance customer care, the ambiance of caring that is the foundation for patients and their families at a time of need," said Sharon Sloane, CEO of WILL Interactive. "WILL is pleased to have created this simulation training in partnership with Washington Hospital Center."

'Anatomy of Care' is designed to educate all hospital staff from doctors to nurses, clerical staff to patient transporters and environmental services employees, as it demonstrates how their actions affect patient care and the overall image of a hospital.

"What 'Anatomy of Care' is really about is being able to see the world through the eyes of one another," said Mark Smith, MD, Chairman of the Department of Emergency Medicine and ER One Institute at Washington Hospital Center, who is also a co-creator of 'Anatomy of Care.'

'Anatomy of Care' is a Web-based training program designed to improve the way health care workers respond to difficult situations that confront them every day. Players choose one of five characters to role play (doctor, nurse, clerical, patient transporter and environmental service worker) at a fictional metropolitan hospital. In the VEILS®, learners are presented with stressful slice-of-life scenarios in which they must make tough decisions and live out the consequences of their actions. Successful navigation of the interactive movie requires honest compassion, sensitive interpersonal dealings, and clarity of values. The goal of the simulation training is to improve behavior of hospital employees. 'Anatomy of Care' allows users to play out difficult situations in the safety of cyberspace before they live them out.

WILL Interactive's patented VEILS® technology has been proven effective in changing behavior and enhancing positive decision-making. The experiential learning provided by WILL Interactive's simulations teaches users how to think rather than what to think. 'Anatomy of Care' acknowledges the reality that in a hospital, every encounter with a patient is important. Each encounter can influence patients and their families about the hospital experience and the medical care they receive. The quality of care and each customer's perception of that care have very real consequences for the success of the institution.

WILL Interactive Inc., founded in 1994, pioneered and patented the advanced form of digital game-based learning called Virtual Experience Immersive Learning Simulations® (VEILS®). WILL works with America's leading organizations to help address their most critical education and training challenges, including issues of national concern. VEILS® uniquely enable users to role-play the lead characters in live action, research-based movies and experience real-life decisions and consequences in the safety of cyberspace. WILL's products are used by millions of military and law enforcement personnel, and are also part of the curriculum in thousands of middle schools, high schools and colleges. WILL Interactive's unique blend of art and science allows them to create immersive learning simulations that have been shown in independent pilot evaluations to improve individuals' decision-making under real-life stresses. WILL Interactive, Inc. was recipient of the National Training and Simulation Association (NTSA) 2006 Best Serious Game. For more information, visit

Washington Hospital Center is a not-for-profit 926-bed acute care teaching and research hospital based in Northwest Washington, D.C. It is the largest hospital in the nation's capital and among the 25 largest hospitals in the United States. Washington Hospital Center is the flagship facility for the MedStar Health system. It consistently ranks among the nation's top hospitals as measured by entities such as U.S.News & World Report, Money, Consumer Checkbook and Solucient. The Washington Heart program is a national leader in the research, diagnosis and treatment of cardiovascular disease; its angioplasty lab is recognized by the DuPont Foundation as the busiest in the nation. Washington Hospital Center's neurosciences program offers the full range of surgical and minimally invasive treatment and operates the only JCAHO-accredited Primary Stroke Center in the District of Columbia. Its Washington Cancer Institute provides the latest in cancer treatment and therapies and access to cutting-edge clinical trials. Washington Hospital Center is renowned for its emergency services. It is home to the busiest Level One trauma center and emergency department in the District of Columbia, the National Capital region's adult burn center, the MedSTAR Transport helicopter medevac program, and the ER One Institute.

Contact Information

  • Contact:
    Carlos Arcila
    Brown Lloyd James
    Email Contact
    (212) 486-7070

    So Young Pak
    Washington Hospital Center
    Email Contact
    (202) 877-2748