SOURCE: Experian QAS

May 05, 2008 09:02 ET

QAS and FSB Solutions Deliver Integrated Data Quality Solution for Banks and Credit Unions

QuickAddress for FSBA Enhances Customer Communication and Cuts Costs

BOSTON, MA--(Marketwire - May 5, 2008) - QAS, a part of Experian® (LSE: EXPN) specializing in customer data quality software and services, and Full-Service Banking (FSB) Solutions, a leader in branch automation and lending origination products and a division of S1 Corporation (NASDAQ: SONE), today announced the immediate availability of QuickAddress for FSB Branch Automation (FSBA). QuickAddress for FSBA is an integrated solution that helps banks and credit unions speed account opening, improve customer communication and reduce operating costs. The product combines QAS Pro, a point-of-entry contact data quality product, with a suite of applications and modules that support full service bank branches, call centers and back-office operations.

QuickAddress for FSBA was developed for use by branch associates setting up new accounts and call center staff processing change-of-address requests. The data quality product is also employed in back-office operations to research and correct poor quality addresses on returned mail. QuickAddress validates, cleanses, standardizes and enriches customer addresses as the information is entered into FSB's branch automation applications, reducing the volume of returned mail and its associated printing and postage costs and enhancing customer communications. Easy-to-follow prompts and pick lists result in complete and accurate address capture while decreasing data-entry time.

BankFinancial, an FSB customer in Olympia Fields, Ill. with assets of more than $1.6 billion, has chosen to implement QuickAddress for FSBA in their 18 branch locations. "We chose QuickAddress for FSBA because effective customer relationship building begins when the customer first signs-up for an account. Our customer communication efforts are heavily mail based, so having an accurate address from the beginning is critical for BankFinancial to optimize every opportunity to strengthen our customer relationships," said Rich Maslanka, vice president at BankFinancial.

"QAS has had significant momentum in the financial services market because our customer data quality products are deployed and yielding results within several days," said Joel Curry, chief operating officer of QAS. "Our partnership with FSB, a respected name in banking technology, strengthens our mutual value proposition and extends our market presence."

"The impact of implementing QAS is significant for both improved branch operations and the customer experience," said Sandy Coons, vice president of sales and marketing, FSB Solutions. "Addresses can be entered with as few as 12 keystrokes, and we know they are correct and standardized. This is a big improvement over the basic data entry methods used previously."

About FSB Solutions

FSB Solutions is an industry leader in branch automation and lending origination products and a division of S1 Corporation (NASDAQ: SONE). FSB Solutions' products are currently installed in over 1,000 financial institutions at some 100,000+ workstations. FSB Solutions combines the strengths of two great product suites, FSB Branch Automation and FSB Lending Solutions, with a robust development, support, and services organization dedicated to superior customer care and the delivery of value-generating Branch Automation and Credit Origination solutions for the financial industry. Additional information about FSB Solutions is available at www.fsb-solutions.com or by phone at 818.577.2229.

About Experian QAS

Experian QAS is an address data quality software pioneer. The company's QuickAddress products capture, validate, cleanse, standardize and enrich customer contact information. QAS provides solutions to more than 10,000 customers worldwide in retail, education, healthcare, insurance, finance, government and other sectors. The company was established in 1990 has offices throughout the U.S., Europe and Asia Pacific.

For more information, visit the Experian QAS website at www.qas.com/us.

About Experian

Experian® is a global leader in providing information, analytical and marketing services to organizations and consumers to help manage the risk and reward of commercial and financial decisions. Combining its unique information tools and deep understanding of individuals, markets and economies, Experian partners with organizations around the world to establish and strengthen customer relationships and provide their businesses with competitive advantage. For consumers, Experian delivers critical information that enables them to make financial and purchasing decisions with greater control and confidence. Clients include organizations from financial services, retail and catalog, telecommunications, utilities, media, insurance, automotive, leisure, e-commerce, manufacturing, property and government sectors.

Experian Group Limited is listed on the London Stock Exchange (EXPN) and is a constituent of the FTSE 100 index. It has corporate headquarters in Dublin, Ireland, and operational headquarters in Costa Mesa, Calif., and Nottingham, UK. Experian employs approximately 15,500 people in 36 countries worldwide, supporting clients in more than 65 countries. Annual sales are in excess of $3.8 billion.

For more information, visit the Group's Web site on www.experiangroup.com.

The word "Experian" is a registered trademark in the EU and other countries and is owned by Experian Ltd. and/or its associated companies.

Contact Information

  • Contact:
    Chas Kielt
    Senior Director of Marketing
    QAS, a part of Experian
    (617) 218-3245
    Email Contact

    Karen Walker
    Senior Manager, Sales and Marketing
    FSB Solutions
    (818) 577-2229
    Email Contact