SOURCE: Exoprise


September 10, 2013 08:29 ET

QTS and Exoprise Sign Strategic Reseller Agreement for Office 365 Monitoring Solutions

Partnership Provides New York Metro Area Customers With End-to-End Visibility and Control of Mission Critical Office Applications

WALTHAM, MA--(Marketwired - Sep 10, 2013) -   Exoprise, a provider of cloud based monitoring and enablement solutions for Software-as-a-Service (SaaS) applications, today announced a value-added reseller agreement with Quality Technology Solutions (QTS), a leading Microsoft channel partner in the New York Metro region. With the agreement, QTS will offer Exoprise's complementary offerings for Microsoft Office 365, enabling customers to move their office apps to the cloud with the same visibility and control they had with their on-premise deployments. QTS will also support the Exoprise offering with its own value-added cloud migration and deployment service bundles. 

QTS was named the Microsoft New York Metro Area partner of the year in 2012 and 2013. It has a long relationship with Microsoft and deploys many of its technologies in fixed cost, fixed scope packaged service bundles, or "QuikStarts™," to make it easy for customers to engage with QTS and deploy the technologies that best match their needs and goals. These bundles also include strong knowledge transfer and teamwork.

The Exoprise solution will be featured next week at QTS's sixth annual QuikEnvision™ Technology Conference being held at the Microsoft New York City offices on September 18th. The event hosts CIOs and IT decision makers from around the region to discuss how technologies from Microsoft and other QTS software, hardware and services partners can help organizations address their key business issues and get the most value out of their IT investments and resources. 

With Exoprise, QTS expands its offerings around Microsoft Office 365. Unlike on-premise deployments, where IT teams can monitor performance via direct access to the servers running their Office applications, visibility to Office 365 performance is limited to the Microsoft Office 365 Service Status Dashboard. While this dashboard provides current status of Office 365 itself, it cannot provide real-time end-to-end performance data nor can it provide information on the health and availability of the various networks -- the customer's, the ISP's, the regional backbone, etc. connecting the users to the service.

Exoprise CloudReady Monitor for Office 365 addresses this gap by providing IT groups and service providers with end-to-end visibility into the availability and performance of their mission critical Office 365 applications, with real-time statistics, alerts and trend reports for the entire service delivery chain, from behind the customer firewall to the Microsoft datacenter and back. In addition, it leverages the power of crowd sourcing to pool performance data from all users, providing valuable baseline metrics to compare performance, quickly pinpoint problems and speed resolution. 

"As our clients look to move their mission-critical office applications to the cloud, they expect the same visibility and control they had with their on-premise deployments," said Christine D. Bongard, vice president and COO at QTS. "Exoprise provides users and solution providers with the end to end performance management they want and expect. That not only helps them move to the cloud with confidence, but it also improves user service levels and shortens time to resolution if there are issues."

In addition to its CloudReady Monitor offering, Exoprise will also provide QTS with high-impact sales, assessment and enablement tools to help its customers evaluate the business case for the move to Office 365 and do migration planning and cloud audits.

"QTS has a proven track record with the Microsoft product set and helping its clients evaluate the best path to the cloud," said Warren Mead, vice president of channel and sales for Exoprise. "The combination of our CloudReady Monitoring offering for Office 365 with their fixed scope service bundles will help users make the move to the cloud with confidence and deliver fast time to benefit in the form of higher service levels, increased user satisfaction and faster time to resolution."

About QTS
QTS delivers highly reliable, Worry-Free™ computer networks and software solutions, on- premise and in the Cloud, helping customers leverage technology to drive business value since 1992. Our senior-level staff helps customers deploy technology faster, leveraging best practices, reducing risk and transferring knowledge, while providing exceptional service and support for successful outcomes. QTS maintains strong partnerships with Microsoft, Citrix, NetApp, VMware, HP, Cisco, Symantec and others, which we leverage to build 21st Century Networks and software solutions. Clients have ranged from small firms to Fortune 500 companies in many industries. QTS is located at 1639 Route 10, Suite 103, Parsippany, NJ 07054, and can be reached at 973-984-7600. Additional information on QTS can be found online at

About Exoprise
Exoprise is driving the adoption and retention of mission-critical, cloud based applications with its CloudReady monitoring and enablement solutions. CloudReady Monitor provides real-time performance visibility from behind the firewall to the cloud and back. This synthetic based monitoring also leverages crowd sourced data to pinpoint problems and ensure the best possible service performance. CloudReady Insight is a cloud-based assessment that helps customers build a business case to move to the cloud with a focus on cost, user readiness and migration planning. The Exoprise solutions help customers get to the cloud faster and keep them there longer. Visit Exoprise at on Twitter @exoprise; and on LinkedIn.

Contact Information

  • Contact:
    Tim Walsh
    The Walsh Group
    for Exoprise
    Email Contact