Ontario Long Term Care Association

Ontario Long Term Care Association

April 13, 2012 13:59 ET

Quality Improvement Recognition Awards Showcase Innovation, Teamwork and Workplace Environment in Long Term Care Homes in Ontario

TORONTO, ONTARIO--(Marketwire - April 13, 2012) -

Editors Note: There are 4 photos associated with this press release.

The annual Quality Improvement Recognition Awards were presented at the joint annual convention of the Ontario Long Term Care Association (OLTCA) and Ontario Retirement Communities Association (ORCA) on Tuesday April 3, 2012.

OLTCA's Quality Improvement Recognition Program was designed to profile members that are doing great work in the areas of safety and quality of care, system integration and resident, family and staff satisfaction," said Gail Paech, OLTCA's interim CEO. "The Program celebrates excellence in long term care; inspires leadership for quality at all levels; and promotes quality improvement, innovation and collaboration," Paech added.

The program builds on similar initiatives in other sectors/jurisdictions, and is aligned with accreditation requirements, Health Quality Ontario indicators and National Quality Institute criteria. The adjudication of submissions was carried out by an independent panel with expertise in quality improvement and resident experience, research, compliance and business development. The awards were sponsored by Medical Pharmacies and were presented by Dr. Ben Chan, President and CEO of Health Quality Ontario.

The Innovation of the Year Award recognizing an innovation that has resulted in significant improvements to the delivery of residential long term care, or health system integration was presented to the Community Nursing Home Pickering for its Keep It Normal (KIN) Program.

The goal of the KIN program is to normalize the environment to attract residents, and encourage meaningful interactions with family, staff and others. The home developed and integrated themed pathways on its Dementia Care unit. Themed areas include, among other things, a baby nursery, a workshop, an old fashion school house and kitchen, and beach scenery. This program gives residents opportunities to engage, have memory recall, reminisce from past experiences, and have new, meaningful experiences.

Two long term care homes received the QI (quality improvement) Team of the Year award for achieving significant improvements in quality as measured by the Health Quality Ontario, or other evidence-based indicators (e.g., pressure ulcers, falls, and resident satisfaction).

The Responsive Behaviour Management Team at Muskoka Landing was recognized for striving to promote dignity & respect for their resident population, while promoting quality of life. Instead of adapting the resident to meet the environmental needs, the home adapted the environment to meet the needs of their residents.

"The Muskoka Landing team met and surpassed their reduction goal for staff injuries by resident contact significantly with the rate remaining at zero for the past five months," noted Dr. Ben Chan, President and CEO of Health Quality Ontario, who presided over the awards ceremony. "The responsive behaviour management program and team are a critical part of promoting resident centered care while focusing on quality of life, respect and dignity," Dr. Chan added.

Riverview Manor, OMNI HealthCare was the second recipient of the QI Team of the Year Award for An Innovative Approach to Falls Prevention. Using custom fitted hip protectors aligned with the continence products used by individuals, the quality teams met regularly to screen and review the status of residents using evidence-based quality tools. Data gathered over a 12 month period showed a significantly improved fracture rate at all sites, with 75 per cent of all falls resulting in no injury. OMNI's has successfully implemented its Fracture Prevention Program in16 of its homes.

The Workplace of the Year award recognizes OLTCA member homes that excel in physical, environmental and occupational health and safety, promotion of health and wellness among staff and volunteers, and management of transformative organizational change.

The Workplace of the Year Award was presented to Main Street Terrace, a 150 bed long term care facility in Toronto, for their Hand Hygiene Project which was started with the goal of improving the home's infection prevention and control program. The audit scores for Infection Control Inspection Protocol increased from 57% in the first Quarter to 93% at the end of the year, and from 67% to 96% for the Corporate Hand Hygiene focus audit. In addition, there were no infectious outbreaks for 2011. The home experienced these positive outcomes and a shift in culture because of leadership committed to supporting and fostering change.

"OLTCA launched its Quality Improvement Recognition Program in 2009 because it recognizes how important it is to recognize and celebrate excellence in long term care - it is vital to that we continue to inspire leadership and attract skilled and innovative professionals to this important part of Ontario's health sector," said Ms. Paech.

OLTCA is Canada's largest long term care association representing charitable, not-for-profit, private and municipal long term care operators. The Association's 436 member homes are funded and regulated by the Ontario Ministry of Health and Long-Term Care. OLTCA members provide care, accommodation and services to almost 70,000 seniors annually.

To view the photos associated with this press release, please visit the following links:





Contact Information

  • To arrange an interview with a Quality award winner contact:
    Ontario Long Term Care Association
    Michelle Gradini
    905.470.8995, ext. 39