Ontario Long Term Care Association

Ontario Long Term Care Association

April 22, 2013 14:14 ET

Quality Improvement Recognition Awards Showcase Innovation, Teamwork and Workplace Environment in Long Term Care Homes in Ontario

TORONTO, ONTARIO--(Marketwired - April 22, 2013) - Today the Ontario Long Term Care Association (OLTCA) announced the winners of the fourth annual Quality Improvement Recognition Awards. The awards were presented at the joint annual convention of the OLTCA and Ontario Retirement Communities Association (ORCA).

"Our Quality Improvement Recognition Program was launched in 2009 and celebrates excellence in long term care, inspires leadership for quality at all levels, and promotes quality improvement, innovation and collaboration," said Candace Chartier, CEO, OLTCA. "We are pleased to recognize OLTCA member homes that have excelled in areas key to our residents, families and health system partners."

The program builds on similar initiatives in other sectors/jurisdictions, and is aligned with accreditation requirements, Health Quality Ontario indicators and National Quality Institute criteria. The adjudication of submissions was carried out by an independent panel with expertise in quality improvement and resident experience, research, compliance and business development. The awards were sponsored by Medical Pharmacies and were presented by Lorraine Purdon, Family Councils' Program Coordinator.

The awards were handed out in three categories: Innovation of the Year, Team of the Year, and Workplace of the Year. Along with the awards, an honorable mention was introduced this year as a way to profile quality improvement initiatives in areas that are important but sometimes overlooked.

The Innovation of the Year Award recognizes an innovation that has resulted in significant improvements to the delivery of residential long term care, or health system integration. This year's Innovation of the Year award winners are Extendicare Canada for building data quality culture, Leisureworld Vaughan for point of care INR testing and Roberta Place for using INTERACT tools to reduce ED transfers. The honorable mention is Meadow Park for using technology to enhance resident and family satisfaction and quality of work life.

The Team of the Year is awarded to a team affiliated with an OLTCA member home that achieves significant improvements in quality as measured by the Ontario Health Quality Council or other evidence-based, qualitative or quantitative indicators.

This year's Team of the Year award winners are the Eagle Terrace Restraint Reduction Team, who set up an inter-professional team to reduce restraints, the Forest Hill Restraint Reduction Team who's QI Leadership Team developed a Restraint Reduction work group to address the very high restraint usage rates in the home, and the Southampton Care Centre Red Green Committee whose resident and staff surveys identified the need for fire safety training in the home. Honorable mention goes to the Temiskaming Lodge Weight Variance Management Team.

The Workplace of the Year award recognizes OLTCA member homes that excel in physical, environmental and occupational health and safety, promotion of health and wellness among staff and volunteers, and management of transformative organizational change.

This year's winner of Workplace of the Year is peopleCare Tavistock, a home to 100 residents and workplace of 100 employees. Senior management identified the need for a comprehensive workplace health program and developed a wellness policy and integrated specific workplace health goals and activities into their annual operating plan.

The honorable mention for Workplace of the Year goes to Algoma Manor. As a result of accreditation and development of a new Quality Risk Management Department, the home was able to improve operations and staff training.

"Over the past decade, our sector has experienced significant change and transformation, with an emphasis on quality improvement. OLTCA and the long term care sector are passionate about quality. Our sector can be proud of the work we have done together to continually improve and strive to deliver a higher, safer level of care to our residents," said Chartier.


The Ontario Long Term Care Association (OLTCA) is Canada's largest long term care association representing charitable, not-for-profit, private and municipal long term care operators. The Association's 436 member homes are funded and regulated by the Ontario Ministry of Health and Long-Term Care. OLTCA members provide care, accommodation and services to almost 70,000 seniors annually.

Contact Information

  • To arrange an interview with a Quality award winner contact:
    Ontario Long Term Care Association
    Joanna Rizi, Senior Communications Advisor
    905.470.8995, ext. 33