SOURCE: Qualtrics


February 20, 2014 08:00 ET

Qualtrics Unveils Latest Insights Innovation With Qualtrics Employee Engagement Solution

Company Extends Employee Insight Capabilities and Continues Aggressive Push Into HR Market

SALT LAKE CITY, UT--(Marketwired - Feb 20, 2014) -

News Synopsis
Today Qualtrics revealed its latest HR technology innovation with the announcement of Qualtrics Employee Engagement. This new platform helps companies improve engagement by providing a holistic view of employee sentiment at every level of the organization. Last year the company announced Qualtrics 360, a 360-degree employee assessment solution. Now, with the addition of Qualtrics Employee Engagement to its product portfolio, Qualtrics equips managers with the insights they need to maximize their workforce and engage employees at both an individual and organizational level.

Year of the Employee
According to Bersin by Deloitte, 2014 is the Year of the Employee, a pivotal time when employees will start to exert more power and control in the workplace, seeking rewarding work environments with tangible opportunities for growth. Organizations that fail to recognize this new reality will lose top talent.

While Bersin identifies several predictions related to human resources, they specifically acknowledge that employee engagement and retention are top priorities this year. To address this, organizations must adopt technology solutions that allow more proactive and continuous monitoring of employee engagement levels. The Qualtrics Employee Engagement platform provides the technology to deliver results in real-time so managers can analyze results quickly and implement fixes immediately.

Engaged vs. Disengaged Employees
Qualtrics is expanding its employee insight capabilities with Qualtrics Employee Engagement, a platform that helps managers pinpoint drivers of employee engagement and disengagement. This is important because according to Gallup's recent study, State of the American Workplace, disengaged employees currently cost the US economy approximately half a trillion dollars per year.

"Qualtrics Employee Engagement is a game changer that will have a tangible impact on workplace quality, customer perception and even top-line growth," said Ryan Smith, CEO of Qualtrics. "A company's most valuable asset is its employees. What many don't realize is that disengaged employees are a company's greatest liability. Now, organizations can pinpoint these disengaged employees early on and takes steps to engage and move them in the right direction before they have a negative impact."

Real-Time Actionable Insight
By making the employee insight process collaborative across the enterprise, Qualtrics Employee Engagement provides managers with full control, scalability and the ability to collect and quickly analyze feedback, using advanced reporting customized to a company's organizational structure.

World Wide Technology, a $5 billion systems integrator with over 2,200 employees, uses the platform to customize all employee engagement surveys and reports in four different languages. The company also creates online dashboards for top executives to view real-time employee engagement results that include statistically significant drivers of engagement specific to their piece of the business.

"The fast turnaround of data has been our primary concern," said Laura Fyffe, Senior IT Analyst at World Wide Technology. "With Qualtrics Employee Engagement, we are now delivering employee engagement results in real time while they are still relevant and top of mind."

Key benefits of Qualtrics Employee Engagement include:

  • Real-time Results - Analytics is processed in real time, and individualized reporting dashboards are ready for immediate review.

  • Robust Reporting - Hierarchical reporting lets managers drill down into the data, comparing divisions, regions, and teams. They can quickly see pockets of high or low engagement and discover what's driving them. This tells managers exactly which levers to pull to create a stronger and more engaged workforce.

  • Individualized Custom Dashboards - Managers have their own interactive dashboards customized to their piece of the organization, with the ability to slice and dice data with a simple click.

  • Intuitive Form Creator - A point-and-click interface makes it easy to set up form flow, import employee data and set up questions and categories without IT support or additional customization costs.

  • Flexibility - Managers can choose from over 100 different question types and translate into 50+ languages. They can require responses, randomize questions, introduce sophisticated display logic and establish anonymity thresholds.

Supporting Resources

About Qualtrics
Qualtrics is the world's leading enterprise survey technology provider. Qualtrics makes it easy to capture real-time customer, market and employee insights that inform data-driven business decisions. Enterprises, academic institutions, and government agencies rely on the Qualtrics platform to gather and understand customer satisfaction, NPS, customer experience, brand, market, and employee feedback.

Founded in 2002, Qualtrics serves more than 5,000 enterprises worldwide, including half of the Fortune 100 and 97 of the top 100 business schools. For more information and a free trial, visit

Contact Information

  • Media contact:

    Christine Randle
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    Miles Daniels
    LEWIS PR for Qualtrics
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