SOURCE: Quench Beverage & Snack Company
GREELEY, CO--(Marketwire - Jun 26, 2012) - Quench Beverage & Snack Company, a locally-owned vending machine service provider, is proud to announce a new service request feature on their website. This feature allows clients to conveniently request products that are out of stock and report vending machines that need to be serviced. The Greeley-based small business owner encourages Coloradans to seek local businesses' services before turning their account over to big corporations.
Quench owner and service manager Dave Carpenter says, "We wanted to add the feature on our website as a convenience factor for our existing customers and potential new customers. We aim for 100% satisfaction with our customers and with Quench, our customers know they are receiving the best, and that's something you just don't see big corporations do."
The new feature allows customers to enter their name, email address, phone number, products requests and any additional comments. Once clicking submit, customers can expect a prompt response from the owner. David Carpenter started stocking a snack and pop machine route over 17 years ago. Today, he is managing a successful company that prides itself in its excellent customer service. David responds to requests in 24 hours or less -- beating the industry standard by a long shot.
Carpenter adds, "The vending services requests go personally to me. I provide the oversight and management in this company. One of our representatives will then receive the request from me and service or stock the machine quickly after. We like to get things done quickly around here and I'm a firm believer that staying as involved as I can in the company is the best way to accomplish that goal."
Vending services are not only David's business, but his passion as well. Carpenter maintains a blog about the latest trends and technology enhancements in the vending machine industry on the Quench company website. The blog has featured articles that range from the first pizza machine to the advent of a pop machine that sells beer instead of soda. The blog also covers more industry specific news and provides occasional maintenance tips for hobbyist vendors.
Quench Vending is one of the top vending services companies in northern Colorado. Currently the company services several high profile businesses among the Front Range and has immediate plans to expand further. Individuals who are interested in putting a pop machine at their business or who wish to enquire about vending machine services can reach Quench Vending through their website at www.quenchvending.com or via phone at 970.396.2434.