Quorum Releases Q3 Fiscal Year 2012 Results

CALGARY, ALBERTA--(Marketwire - Nov. 20, 2012) - Quorum Information Technologies Inc. (TSX VENTURE:QIS) ("Quorum" or the "Company") today released its Third Quarter (Q3) Fiscal Year (FY) 2012 results. Quorum delivers its dealership management system (DMS), XSellerator™, and related services to automotive dealerships throughout North America. The Company is both an Integrated Dealership Management System (IDMS) strategic partner with General Motors Corporation (GM) and a strategic partner with Microsoft. Quorum's XSellerator product is broadly promoted to its target dealerships throughout North America by these prominent industry partners. Quorum supplies its DMS to Isuzu, Chrysler, Hyundai, Kia, Nissan, Subaru, NAPA and Bumper to Bumper franchised and independent dealership customers.

Maury Marks, Quorum's President and CEO made the following remarks about the Company's Q3 FY2012 results:

Over the last two years, Quorum has become an "all makes" organization, with a continued emphasis on GM dealerships. Quorum supplies our product to GM, Isuzu, Chrysler, Hyundai, Kia, Nissan, Subaru, NAPA and Bumper to Bumper franchised dealership as well as independent dealership customers.

As the Company has grown in the market, we have also enhanced our operational excellence by focusing on measurable improvements. Some of our key Q3 FY2012 milestones are as follows:

• Customer Base - we attained 267 installed active dealership rooftops at the end of Q3 FY2012. Although we continue to grow, one of our key goals is to increase our sales and implementation rate. We are working on multiple initiatives; for example, in Q3 FY2012 we hired an additional salesperson and we also initiated activities focused on increasing the number of qualified sales leads per salesperson.
• Product and Product Utilization - during the quarter we piloted V4.7.5 in six dealerships. The version has seven new major features and multiple small enhancements. In 2012, one of the Company's key goals is to increase dealerships' utilization of XSellerator. We are working on multiple initiatives to help increase utilization; for example, we recently launched eQUIP (which is a web training subscription service for our customers), we planned our 1^st annual customer conference which will take place Nov 27^th and 28^th and engaged our support desk to have them proactively show dealerships new features during support calls.
• Customer Metrics - our dealership Customer Satisfaction ("CSI") score results in Q3 FY2012 were as follows:
  • CSI semi annual survey - 85% of end users reported "satisfied" or "very satisfied" and 70% of dealer principals reported "satisfied" or "very satisfied". Note that if "somewhat satisfied" is included in our results, the numbers would be 94% of end users and 85% of dealer principals.
  • CSI monthly support surveys - over 95% of our end users reported "very satisfied" with the service they received from our support center.
• Financing - during the quarter we signed a $500K interest-free, five year, unsecured government loan with the Atlantic Canada Opportunities Agency (ACOA). The financing will be received as Quorum incurs specific expenditures made from Q3 FY2012 to Q2 FY2013. Additionally, we signed a $50K grant with ACOA for specific expenditures from Q4 FY2012 to Q3 FY2013.

Key financial results summary:

• Sales increased by 2% to $1,907K in Q3 FY2012 from $1,874K in Q3 FY2011, and margin after direct costs decreased to $1,031K in Q3 FY2012, as compared to $1,105K in Q3 FY2011, a 7% decrease. The increase in sales is due to:
  • An increase of $41K in net new revenue which was a result of completing four installations in Q3 FY2012 as compared to three dealership installations in Q3 FY2011.
  • An increase of $115K in recurring support revenue as a result from having 267 active dealership rooftops at the end of Q3 FY2012 versus 250 at the end of Q3 FY2011.
  • A decrease in integration revenue of $152K due to a reduced number of GM integration projects.
  • An increase of $29K in transition revenue.
    The decrease in margin after direct costs is largely due to an increase in low margin net new and transition revenue and a decrease in higher margin integration revenue.

• Earnings before interest, taxes, depreciation and amortization ("EBITDA") decreased to $239K in Q3 FY2012 from $372K in Q3 FY2011. Income before taxes decreased to $81K in Q3 FY2012 from $200K in Q3 FY2011. The decreases in both EBITDA and income before taxes are largely due to:
  • $74K decrease in margin after direct costs in Q3 FY2012 compared to Q3 FY2011 as explained above; and
  • an increase in sales and marketing staffing levels which increased Salaries and Benefits costs by $61K in Q3 FY2012 versus Q3 FY2011.
• Cash flows from operating activities were $157K in Q3 FY2012 compared to $163K in Q3 FY2011.
• Net working capital at September 30, 2012 was $968K, with a current ratio of 2.26, compared to $1,065K at December 31, 2011, with a current ratio of 2.43. The decrease in working capital is primarily due to a decrease in accounts receivable from having less GM integration projects at the end of Q3 FY2012 versus Q4 FY2011 and the expiration of the Newfoundland and Labrador Government wage subsidy payment as of March 31, 2012.

The Company continues to grow our customer base, improve our service offerings and customer satisfaction, and lead the market in product innovation. We also continue to deliver solid financial results and improve our cash and working capital positions by producing improved positive cash flow every year. Our single biggest challenge in 2012 is to grow our sales and implementation rates to the "next level." We have already embarked on a number of initiatives that are focused on meeting this challenge.

Quorum has filed its Q3 2012 consolidated financial statements and notes thereto as at and for the period ended September 30, 2012 and accompanying management's discussion and analysis in accordance with National Instrument 51-102 - Continuous Disclosure Obligations adopted by the Canadian securities regulatory authorities. Additional information about Quorum will be available on Quorum's SEDAR profile at www.sedar.com and Quorum's website at www.QuorumDMS.com.

Financial Highlights

	Nine Months Ended Sept. 30, 2012		Nine Months Ended Sept. 30, 2011		Q3 Ended Sept. 30, 2012		Q3 Ended Sept. 30, 2011		Q2 Ended June 30, 2012		Q2 Ended June 30, 2011	Q1 Ended March 31, 2012		Q1 Ended March 31, 2011
Gross revenue	$5,580,724		$5,616,280		$1,907,406		$1,874,497		$1,831,132		$1,829,515	$1,842,186		$1,912,268
Direct Costs	2,556,320		2,387,713		876,660		769,301		850,670		770,837	828,990		847,575
Margin after direct costs	3,024,404		3,228,567		1,030,746		1,105,196		980,462		1,058,678	1,013,196		1,064,693
Earnings before interest, taxes and amortization (EBITDA)	591,133		933,387		238,591		372,122		226,086		238,508	126,456		322,757
Income (loss) before deferred income tax	108,114		416,877		80,523		200,064		65,027		62,603	(37,436	)	154,210
Net income (loss)	(98,458	)	287,241		34,107		224,327		(80,311	)	110,638	(52,254	)	(47,724	)
Comprehensive income (loss)	(175,007	)	404,032		(40,790	)	411,338		(41,613	)	92,871	(92,604	)	(100,177	)
Basic net income (loss) per share	$ (0.0025	)	$ 0.0073		$ 0.0009		$ 0.0057		$ (0.0020	)	$ 0.0028	$ (0.0013	)	$ (0.0012	)
Fully diluted net income (loss) per share	$ (0.0025	)	$ 0.0073		$ 0.0009		$ 0.0057		$ (0.0020	)	$ 0.0028	$ (0.0013	)	$ (0.0012	)
Weighted average number of common shares
Basic	39,298,438		39,298,438		39,298,438		39,298,438		39,298,438		39,298,438	39,298,438		39,298,438
Diluted	39,298,438		39,298,438		39,298,438		39,298,438		39,298,438		39,684,319	39,298,438		39,684,319
XSellerator installations - in the period	16		15		4		3		6		6	6		6
XSellerator active dealership rooftops	267		250		267		250		263		249	259		245

About Quorum

Quorum is a North American company focused on developing, marketing, implementing and supporting its XSellerator product for GM, Isuzu, Chrysler, Hyundai, KIA, Nissan, Subaru, NAPA and Bumper to Bumper dealerships. XSellerator is a dealership and customer management software product that automates, integrates and streamlines every process across departments in a dealership. One of the select North American suppliers under General Motors' IDMS program, Quorum is the second largest DMS provider for GM's Canadian dealerships with 25% of the market. Quorum is a Microsoft Partner in both Canada and the United States. Quorum Information Technologies Inc. is traded on the Toronto Venture Exchange (TSX-V) under the symbol QIS. For additional information please go to www.QuorumDMS.com.

Forward-Looking Information

This press release contains certain forward-looking statements and forward-looking information ("forward-looking information") within the meaning of applicable Canadian securities laws. Forward-looking information is often, but not always, identified by the use of words such as "anticipate", "believe", "plan", "intend", "objective", "continuous", "ongoing", "estimate", "expect", "may", "will", "project", "should" or similar words suggesting future outcomes. In particular, this press release includes forward-looking information relating to results of operations, plans and objectives, projected costs and business strategy. Quorum believes the expectations reflected in such forward-looking information are reasonable but no assurance can be given that these expectations will prove to be correct and such forward-looking information should not be unduly relied upon.

Forward-looking information is not a guarantee of future performance and involves a number of risks and uncertainties some of which are described herein. Such forward-looking information necessarily involves known and unknown risks and uncertainties, which may cause Quorum's actual performance and financial results in future periods to differ materially from any projections of future performance or results expressed or implied by such forward-looking information. These risks and uncertainties include but are not limited to the risks identified in Quorum's Management's Discussion and Analysis for the period ended September 30, 2012. Any forward-looking information is made as of the date hereof and, except as required by law, Quorum assumes no obligation to publicly update or revise such information to reflect new information, subsequent or otherwise.