SOURCE: Rackspace Hosting

Rackspace Hosting

August 19, 2015 13:30 ET

Rackspace Announces Managed Cloud for Adobe Experience Manager

Enables Companies to Deploy and Manage AEM Environments with Speed and Ease through Automation; Delivers 24x7 Fanatical Support®

SAN ANTONIO, TX--(Marketwired - August 19, 2015) - Rackspace® (NYSE: RAX), the #1 managed cloud company, today announced it has expanded its digital support offerings with the early access announcement of Managed Cloud for Adobe Experience Manager (AEM). As a leading, comprehensive content management solution for building websites, mobile apps and forms, AEM makes it easier to manage marketing content and assets. With Managed Cloud for AEM, marketing leaders and the technology teams who support them can help reduce time for each new deployment, version upgrade, or major campaign launch in AEM - while also gaining access to specialized 24x7 support, maintenance, and monitoring of AEM environments.

"Rackspace has been working with AEM customers for years and understands their pain points, requirements and what is needed to maximize the AEM technology," said Kyle Metcalf, senior director and general manager of the Digital Practice Area at Rackspace. "Managed cloud for AEM delivers expanded support and automation capabilities to allow customers to deploy content faster and with less hassle than ever before."

The Managed Cloud for AEM offering includes:

  • AEM Specialized Managed Support: Provides Fanatical Support and guidance on best practices 24x7x365 from AEM specialists at Rackspace, which allows customers to offload management of the AEM environment and focus more on their core business.
  • Turnkey Deployment: Enables significantly faster implementation for new deployments or version upgrades. The offering can reduce the time needed to deploy a new AEM environment by cloning an existing environment or creating a new one from a set of AEM optimized, pre-defined and tested cloud architectures.
  • Monitoring: Monitors the health of the environment and offers maintenance, patching and updating to help minimize downtime and delays.

"Many buyers of marketing and web content software don't want to be locked into a vendor's vertically integrated platform," said Alan Pelz-Sharpe, research director for SaaS Business Applications at 451 Research. "A strategy of a common managed platform is one we strongly support."

Rackspace plans to announce the general availability of Managed Cloud for AEM in the U.S. in October 2015.

For additional information on Managed Cloud for AEM and how to sign up for the Early Access program, available in the U.S. only, visit

About Rackspace
Rackspace (NYSE: RAX), the #1 managed cloud company, helps businesses tap the power of cloud computing without the challenge and expense of managing complex IT infrastructure and application platforms on their own. Rackspace engineers deliver specialized expertise on top of leading technologies developed by OpenStack, Microsoft, VMware and others, through a results-obsessed service known as Fanatical Support®. The company has more than 300,000 customers worldwide, including two-thirds of the FORTUNE 100. Rackspace was named a leader in the 2015 Gartner Magic Quadrant for Cloud-Enabled Managed Hosting, and has been honored as one of Fortune's Best Companies to Work For in six of the past eight years. Learn more at

Forward-Looking Statement
This press release contains forward-looking statements that involve risks, uncertainties and assumptions. If such risks or uncertainties materialize or such assumptions prove incorrect, the results of Rackspace Hosting could differ materially from those expressed or implied by such forward-looking statements and assumptions. All statements other than statements of historical facts are statements that could be deemed forward-looking statements, including any statements concerning expected development, performance or market acceptance associated with early access offering of Managed Cloud for Adobe Experience Manager; anticipated operational and financial benefits from early access offering of Managed Cloud for Adobe Experience Manager; any statements of expectation or belief; and any statements of assumptions underlying any of the foregoing. Risks, uncertainties and assumptions include the possibility that expected benefits from the early access offering of Managed Cloud for Adobe Experience Manager may not materialize because this product and services are not generally accepted in the marketplace, which could occur due to certain factors including (i) a failure to market the product and services cost effectively, differentiate the product and services from competitive products or communicate differentiations effectively, (ii) the reliability, quality or compatibility associated with the product and services, (iii) changes in technology which adversely affect the product's benefit, (iv) slowdowns in the general economy or technology industry that impact consumer spending habits, (v) internal strategy decisions that impact the product; and (vi) other risks that are described in Rackspace Hosting's Form 10-Q for the quarter ended June 30, 2015, filed with the SEC on August 10, 2015. Except as required by law, Rackspace Hosting assumes no obligation to update these forward-looking statements publicly, or to update the reasons actual results could differ materially from those anticipated in these forward-looking statements, even if new information becomes available in the future.

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