March 14, 2011 10:30 ET

Radialpoint Co-founder Returns to Drive Company Leadership of New Digital Home Services Market

MONTREAL, CANADA--(Marketwire - March 14, 2011) - Radialpoint Co-Founder Hamnett Hill has returned to the role of President and CEO, as the company continues to reinvent the way consumer technology brands interact with their consumers and satisfy their technology needs. With consumers spending more and more to keep their "digital homes" working, and major technology brands investing to meet this need, Hill is resuming the leadership role to help Radialpoint seize this growth opportunity.

Hill contends that the consumer technology industry has been changing rapidly but the ability for consumers to get the support they need to manage, protect and use these products and services hasn't kept pace. Radialpoint is changing that. "As consumer technology becomes more complex and integrated, consumers no longer have simple problems confined to their PC. They need to know how to integrate and manage a 'digital home' that includes their devices, connectivity and content."

Radialpoint's flexible cloud based platform enables Telco/MSO, Retail, OEM and other consumer brands to serve as a one-stop shop for their customers' diverse digital home technology needs. This includes areas such as purchase, setup, use, maintenance, protection, support, fix and backup — across a wide range of connected devices. In turn, Radialpoint enables these consumer technology brands to grow new and existing revenues and improve customer loyalty by delivering a service their consumers are increasingly demanding. 

Hill continued, "While 'point solution' providers deliver useful answers to single problems — from remote tech support to security or online backup — consumers are looking for a single point of contact where they can get comprehensive help for all of their technology needs. Just as technologies innovate and converge, so too should service and support with an offering that makes those technologies work for consumers. Radialpoint's unrivalled digital home technology platform and market-leading digital home expertise uniquely qualify us to help the world's largest consumer brands capitalize on this opportunity."

With more than 20 years of leadership experience building companies and creating value, Hill is driven by a vision of simplifying technology for everyday consumers. Over the past decade his leadership of Radialpoint in a variety of Board and Executive positions has created over $500 million in top-line revenues for Radialpoint's consumer technology brand customers worldwide.

Hill's return coincides with Radialpoint being named one of Canada's Best Managed Companies for a third consecutive year in a national program sponsored by Deloitte, CIBC, National Post, and Queen's School of Business. Canada's 50 Best Managed Companies continues to be the mark of excellence for Canadian-owned and managed companies with revenues over $10 million, recognizing companies that have implemented world-class business practices and created value in innovative ways.

"This prestigious award is a testament to the entire Radialpoint team's hard work, cutting edge thinking, and commitment to creating value for our customers and everyday consumers," said Hill. "I'm delighted to again work directly with the Radialpoint team as we continue to build the exciting new digital home services category with cutting-edge thinking, powerful partnerships, best of breed technology and years of digital home expertise. As we do so, we extend an invitation to consumer technology companies that also recognize this market opportunity, to explore how Radialpoint can create value for you and for your customers." 

About Radialpoint

Radialpoint enables consumer technology brands to increase revenues and customer loyalty by simplifying their customers' digital lives and solving their technology frustrations. We enable large ISP, Retail, OEM and other consumer brands to serve as a one-stop shop for their customers' diverse array of technology needs, covering areas such as purchase, setup, use, maintenance, protection, support, fix and backup across a wide range of devices including personal computers, consumer electronics, peripherals, gaming and connected devices. Our fully integrated solutions combine a SaaS-based platform, advisory services and consumer offerings to power some of the world's largest and most successful Digital Home Services programs. For three consecutive years Radialpoint has been named one of Canada's Best Managed Companies and one of Montreal's Top Employers. Radialpoint is headquartered in Montreal, Canada with offices in the United States and Europe. For more information, visit us at www.radialpoint.com.

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