SOURCE: Compass Clinical Consulting

Compass Clinical Consulting

September 08, 2010 13:06 ET

Radically Transform a Hospital With Good Old-Fashioned Guts, Entrepreneurialism and ... Lawyers?

Compass Clinical Consulting Launches "Profiles in Healthcare Leadership"

CINCINNATI, OH--(Marketwire - September 8, 2010) -  Compass Clinical Consulting features Jim Anderson, Chief Executive Officer of Cincinnati Children's Hospital Medical Center (1996-2010), in a newly published, in-depth monograph on leadership excellence in healthcare.

LONG AGO AND FAR AWAY

In 1996, Cincinnati Children's Hospital Medical Center (CCHMC) had 3,500 employees, 365,000 yearly patient encounters and $453 million in revenue. At the time, the hospital was looking for a new CEO to transform, grow and lead the organization into an uncertain future.

SAFE & OBVIOUS CHOICE

The safe and obvious selection would have been a candidate with extensive hospital administration training and long-term, proven leadership experience.

But, the CCHMC Board chose exactly the opposite.

A LAWYER ... WITH A LEAN MANUFACTURING BACKGROUND?

They selected a lifelong attorney with a manufacturing executive background -- a lawyer with an entrepreneurial bent and appreciation of lean manufacturing principles -- James M. Anderson.

AND THAT MADE ALL THE DIFFERENCE

In all measures, the hospital's success and growth under Jim Anderson's visionary leadership was extraordinary. When he retired at the end of 2009, CCHMC had grown to over 11,000 employees, 925,000 yearly patient encounters and $1.6 billion in revenue. Under Mr. Anderson's leadership CCHMC was transformed from a small regional hospital serving the greater Cincinnati area into an internationally recognized leader in improving healthcare outcomes, experience and results for children.

HOW DID IT HAPPEN?

To learn more, read the newly published Compass Clinical Consulting "Profiles in Healthcare Leadership" monograph, featuring hard-won lessons from Jim Anderson's career at CCHMC.

Key Lessons for Hospital Leaders:

  • How setting a goal at zero defects changes your aspirational framework and exemplifies the extraordinary commitment required of patient- and family-centered care
  • What to do when your best people tell you it can't be done -- and how to do it anyway, saving lives
  • Lead with lawyers to reduce hospital, healthcare and legal costs
  • How to build an Entrepreneurial Healthcare Organization
  • One simple message to align the workforce and leadership

Compass Clinical Consulting's "Profiles in Healthcare Leadership" are the products of interviews with transformational leaders in today's healthcare industry -- all of whom have demonstrated courage, ingenuity and the hard work needed to create dramatic, measurable and sustainable improvements in healthcare. These featured leaders challenge assumptions, see things differently and create remarkable breakthroughs.

DOWNLOAD your copy of Profiles in Healthcare Leadership: An Interview with Jim Anderson

About:
Compass Clinical is a healthcare consultancy founded in 1979 and based in Cincinnati, OH. Compass experts have helped hundreds of hospitals and health systems prepare for accreditation, optimize labor cost management, manage clinical resources, and improve patient throughput and physician relations. Compass also places interim healthcare executives.

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