SOURCE: The Radicati Group, Inc.

The Radicati Group, Inc.

October 03, 2011 07:00 ET

The Radicati Group Releases "Survey: Instant Messaging, Social Networking, Unified Communications, 2011-2012"

In-Depth Survey Which Explores Corporate Deployment, User Behavior, and Future Plans With Regards to Instant Messaging, Social Networking, and Unified Communications

PALO ALTO, CA--(Marketwire - Oct 3, 2011) - The Radicati Group's latest study, "Survey: Instant Messaging, Social Networking, Unified Communications, 2011-2012" provides an in-depth look at corporate deployments and user behavior of 100 organizations worldwide with regards to Instant Messaging, Social Networking and Unified Communications. The survey sample represented over 228,068 business users.

Instant messaging (IM) is widely embraced by the business community, with the majority of respondents indicating that their organization mandates the use of a corporate-sanctioned IM solution. This speaks to the importance of IM in the workplace, as well as the persistent desire by organizations to have some control over IM use.

Business Social Networks have also seen strong penetration with corporate organizations both for internal and external customer-facing use. Business users are still evenly divided, however, over whether the use of social networking reduces the use of email or not.

To order a copy of the study, or for additional information about our market research programs, please contact us at (650) 322-8059, or visit

About The Radicati Group, Inc.

The Radicati Group is a leading technology research and advisory firm focused on all aspects of email, security, email archiving, regulatory compliance, wireless technologies, web services, instant messaging, unified communications, social networking, and more. The company provides both quantitative and qualitative information, including detailed market size, installed base and forecast information on a worldwide basis, as well as detailed country breakouts.

The Radicati Group works with corporate organizations to assist in the selection of the right products and technologies to support their business needs, as well as with vendors to define the best strategic direction for their products. We also work with investment firms on a worldwide basis to help identify new investment opportunities.

The Radicati Group, Inc. is headquartered in Palo Alto, CA, with offices in London, UK.

Contact Information

  • Contact:
    Todd Yamasaki
    The Radicati Group, Inc.
    (650) 322-8059
    Email Contact