SOURCE: Raid Incorporated

April 11, 2006 16:08 ET

RAID Acquires Certain Assets of ZZYZX Corporation

LAWRENCE, MA -- (MARKET WIRE) -- April 11, 2006 -- RAID, Incorporated, a leading storage technology and services provider, announced today that it has executed an agreement to acquire certain assets of ZZYZX Corporation and is offering continued service to qualified ZZYZX customers.

RAID, in acquiring these assets, is in a position to offer qualified ZZYZX customers a single point of contact for continuing service of their existing investment.

"Over the last few months RAID has worked extremely hard with key ZZYZX vendors and certain affiliates to offer what we believe is a best case scenario for the ZZYZX customer base. We look forward to helping from a support and service level as much as possible," stated Marc DiZoglio, EVP of RAID.

Customers who purchased from ZZYZX in the past can now have qualified products serviced by RAID, Inc. These customers must fill out a simple registration form and provide proof of purchase via invoice to qualify for support and RMA logistics, which RAID will provide at no charge. "This offering helps the manufacturers, customers and streamlines the entire process associated with the situation that ZZYZX customers now face," continued DiZoglio.

"As RAID continues to grow and reach new markets, the company's service strategy requires continued investment. This transaction is consistent with a series of investments designed to grow our services division over the past few years," stated Greg Morris, CEO of RAID. "By offering this service it is RAID's hope that former ZZYZX customers will realize RAID's ongoing value proposition as a provider of storage services and solutions," continued Morris.

The transaction was finalized on April 10, 2006, as a result, RAID is now offering (800) phone support during normal business hours and will provide free logistical services which include RMA processing and tracking. ZZYZX customers will also have access to RAID's new self-service portal upon request.

How to register your products:

Customers who procured ZZYZX products may register their assets from the main RAID site at www.raidinc.com or by visiting http://www.raidinc.com/zzyzx_register.php. A simple form will be filled out for registration and proof of purchase can either be sent electronically and or by fax to 978-683-6656. The client will then receive a confirmation of acknowledgement shortly after submission.

About RAID Incorporated

Headquartered in Lawrence, MA, RAID Incorporated is a managed storage services provider (MSSP) and designs customized storage systems and solutions. RAID Incorporated's flagship service StorageWatch® is the industry's only real-time monitoring and managed storage service, which reduces customers total cost of ownership by reducing operational costs associated with maintaining and administering storage systems while increasing data availability. Since 1994, RAID has been devoted to researching and developing leading edge technologies while providing twenty-four hour support services to become one of the industry leaders. RAID specializes in solving compute, application, and disaster recovery needs with a unique platform combining hardware, software, and services. www.raidinc.com

About RAIDServ®

RAID, Inc. developed a service and support organization and varying levels of offerings to meet and exceed every business need. This organization and its offerings are RAIDserv. At RAID, we recognize that your information and your time are critical. RAIDserv is designed to provide a proactive approach to support and service that extends long after the sale to address changing environments. RAIDserv is designed to address problems quickly and effectively and with StorageWatch®, RAID's real-time monitoring and administration service, ensures customers have the best protection available for their business and data. RAID's custom case tracking and automation system ensure that problems are handled quickly and effectively. Our expertise in open systems, networking and storage enables RAID to design custom IT storage infrastructures and maintain them with various levels of training, monitoring, administration and support. RAID understands that service needs vary. Our support Tiers are designed to meet and exceed those needs.

Contact Information

  • Press and Analyst Contact:
    Robert Picardi
    RAID Incorporated
    Ph: 800-330-7335
    Email: Email Contact