SOURCE: SolarWinds


February 17, 2010 09:00 ET

Raleigh-Durham International Airport Soars With SolarWinds as Its Enterprise-Class Network Management Provider

Comprehensive Suite of Tools Helps Optimize Network Efficiency and Reliability to Support Nine Million Passengers a Year

AUSTIN, TX--(Marketwire - February 17, 2010) - SolarWinds® (NYSE: SWI), a leading provider of powerful and affordable IT management software to more than 90,000 customers worldwide, today announced that Raleigh-Durham International Airport (RDU) in North Carolina uses SolarWinds' Orion® family of network management solutions to monitor and support the technology infrastructure and IT systems that keep the airport humming and its passengers moving seamlessly. The full case study is available on the SolarWinds website.

"We needed our network management system to be able to talk to multiple vendors rather than only one or just provide one specific technology," said Brian de Loureiro, manager of Systems & Integration, Raleigh-Durham Airport Authority. "On top of that, our tremendous network growth, staff additions, and the use of servers and systems inherited from previous projects that were externally-supported, made our management of all these systems much more complicated and critical."

RDU began to use SolarWinds' products initially in 2007, selecting SolarWinds Engineer's Toolset to perform deep root network troubleshooting and diagnostics, as well as IP address management. Nearly two years later, RDU has a full SolarWinds environment, deploying the Orion suite of products, LANsurveyor and multiple copies of Engineer's Toolset.

Network management is vital to ensuring the proper workings of RDU's growing network of 4000+ IP addressed devices, 180+ network devices, 75 servers, and 20 virtual servers. From monitoring flight information to passenger processing, the SolarWinds offers the RDU networking team a real-time, comprehensive and easy-to-understand view of the health of their network.

Prior to implementing SolarWinds' products, RDU used native monitoring and reporting tools. These proved to be too basic for their evolving needs and didn't give administrators the information needed to troubleshoot network problems.

SolarWinds Provides Holistic View Essential to Help Desk Staff Success

With Orion Network Performance Monitor (NPM) and Orion IP Address Manager (IPAM) deployed, the RDU Tier 1 and 2 help desk staff is able to get a holistic view of the airport's entire network.

SolarWinds Orion NPM offers the help desk staff the ability to provide informed insight whenever there is a report of an outage. By leveraging Orion's Network Atlas feature, team members can view the network pictorially by importing maps. Helpdesk staff members can also quickly create dashboards, which can monitor the up/down status of systems supporting flight information and commonly used kiosks, providing a real-time view of the network.

"Immediately after loading the Orion Network Performance Monitor demo, the team realized SolarWinds' greater potential. The tight integration across all SolarWinds' products is the most effective and scalable solution for our growing, complex network," said RDU's de Loureiro.

With over 4,000 IP end devices, RDU needed an easy way to manage IP assignments. By adding Orion IPAM's Web-based software and multiple user accounts, RDU's entire IT staff is able to access the list of assigned IP addresses and set reservations. IP Address Manager has allowed RDU to move away from homegrown and complicated Excel files to an easy-to-use and automated manager.

About SolarWinds

SolarWinds (NYSE: SWI) provides powerful and affordable IT management software to more than 90,000 customers worldwide -- from Fortune 500 enterprises to small businesses. Focused on the real-world needs of IT professionals, SolarWinds products are downloadable, easy to use and maintain, and provide the power, scale, and flexibility needed to manage today's complex IT environments. SolarWinds' growing online community, thwack, is a gathering-place for problem-solving, technology-sharing, and participating in product development for all of SolarWinds' products. Learn more today at

SolarWinds,, and Orion are registered trademarks of SolarWinds. All other company and product names mentioned are used only for identification purposes and may be trademarks or registered trademarks of their respective companies.

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