SOURCE: RCN Metro

RCN Metro

August 11, 2009 18:00 ET

RCN Metro Optical Networks Wins Carrier Excellence Award

Businesses Vote for RCN Metro in ATLANTIC-ACM's Annual Telecommunications Survey

HERNDON, VA--(Marketwire - August 11, 2009) - RCN Metro Optical Networks, a division of RCN Corporation (NASDAQ: RCNI) and a premier provider of fiber optic-based network solutions, today received the Carrier Excellence Award for Enterprise Data Value as a result of ATLANTIC-ACM's industry-wide survey the 2009 Business Connectivity Report Card. ATLANTIC-ACM, a leading provider of strategic research and consulting services in the telecommunications and information industry, gathered more than 3,000 individual ratings of carrier's services and operations, from small-medium business and enterprise customers.

"Since the inception of our Business Connectivity Report Card four years ago, RCN Metro's commitment to quality service continues to be recognized year after year by enterprises in the Northeast, the mid-Atlantic and in Chicago," said Dr. Judy Reed Smith. "RCN Metro has earned this distinction for exceeding customer expectations with respect to product quality and price."

"This recognition is a testament to our success at delivering the highest level of service possible to mid to large sized businesses," said Felipe Alvarez, President of RCN Metro. "We realize high quality customer service is a critical differentiator in this marketplace, and it is what sets RCN Metro apart from the competition. The feedback gained from the Metro Report Card is extremely valuable information that we will leverage to continue to enhance our customer service and support initiatives."

About RCN Metro Optical Networks

RCN Metro, http://www.rcnmetro.com, is a premier provider of high-capacity transport services for carriers as well as large and medium-sized businesses. RCN Metro offers a comprehensive suite of services, including: Ethernet, SONET, Wavelength, Video Transport, Internet and more. With a network leveraging unique rights-of-way, spanning from Maine to Virginia and out to Chicago, RCN Metro deploys custom solutions to service providers as well as companies in the finance, hospitality, media, government, health care and education industries. RCN Metro is a wholly owned division of RCN Corporation.

About RCN Corporation

RCN Corporation, (NASDAQ: RCNI) http://www.rcn.com, is a competitive broadband services provider delivering all-digital and high definition video, high-speed internet and premium voice services to residential and small-medium business customers under the brand names of RCN and RCN Business Services, respectively. In addition, through its RCN Metro Optical Networks business unit, RCN delivers fiber-based high-capacity data transport services to large commercial customers, primarily large enterprises and carriers, targeting the metropolitan central business districts in the company's geographic markets. RCN's primary service areas include Washington, D.C., Philadelphia, Lehigh Valley (PA), New York City, Boston and Chicago. RCNI-G

About ATLANTIC-ACM

Boston-based ATLANTIC-ACM is a leading provider of strategic research and consulting services serving the telecommunications and information industries. In addition to producing the industry's principal benchmarking, sizing and opportunity studies, the company assists clients in evaluating telecommunications opportunities for successful investment, market entry, and long-term planning. For more information, visit ATLANTIC-ACM's website at http://www.atlantic-acm.com.

Contact Information

  • Contact Information

    RCN Metro Optical Networks:
    Maura Mahoney
    Vice President of Sales & Marketing
    508-621-1869