Open Minds

April 06, 2016 12:09 ET

Re-Inventing Your California Health & Human Service Organization at New OPEN MINDS Workshop

Special One-Day Workshop, Exclusive to Executives of Health and Human Service Organizations in California, to Be Led by OPEN MINDS Thoughtleaders Monica E. Oss and Sharon Hicks

GETTYSBURG, PA--(Marketwired - April 06, 2016) - OPEN MINDS announced that Monica E. Oss, OPEN MINDS Chief Executive Officer, and Sharon Hicks, OPEN MINDS Senior Associate, will lead a special one-day workshop for California health and human service provider organizations on August 23, 2016 in San Diego, California. The workshop, "Reinvention In A Complex Market: A Guide To Building A Sustainable, Performance-Driven Organization," will focus on providing the business best practices executives need to reinvent their organization for success during a time of system transformation.

"A changing market requires organizational reinvention for sustainability. No other market is changing as quickly as California," explains Monica Oss. "With more managed care, increased performance transparency, and a greater focus on community-based care, California is leading the way for innovative financial and service delivery models for complex consumers. But all this change at the state and county level means that provider organizations need to change too."

The curriculum for the workshop includes a 'deep dive' into the issues of market positioning, strategic planning, and diversification -- the building blocks for successful and sustainable organizational strategy. The program will also include discussions on developing a new vision for your organization, developing a strategy to position your organization for success, and operational change management. The registration fee to attend the workshop is $195.

Monica Oss, the founder and chief executive officer of OPEN MINDS, will be co-leading this event along with Senior Associate, Sharon Hicks. For the past two decades, Ms. Oss has led the OPEN MINDS team and its research on health and human service market trends and its national consulting practice. Ms. Oss is well known for her numerous books and articles focused on the strategic and marketing implications of the evolving health and human service field. Ms. Hicks has more than 20 years of experience in the health and human service field, including recent executive positions at UPMC. She has extensive experience and wide range of expertise in health plan management, clinical operations management, and technology.

"Reinvention In A Complex Market: A Guide To Building A Sustainable, Performance-Driven Organization" is scheduled to take place one day prior to The 2016 OPEN MINDS California Management Best Practices Institute. Both events will be held at the San Diego Marriott Mission Valley Hotel. Additional information and registration options for both events can be found online at

OPEN MINDS is a national strategic advisory firm specializing in the sectors of the health and human service industry serving individuals with complex support needs: mental health; addiction treatment; children and family services; intellectual and developmental disabilities; chronic disease management; long term care; social services; correctional health care, reentry and diversion; and juvenile justice.

Founded in 1987 and based in Gettysburg, Pennsylvania, the 75+ associates believe by providing the latest market intelligence and management best practices to organizations serving the health and social support needs of the most vulnerable consumers, those organizations will be better able to provide efficient and effective services. Learn more at

Contact Information

  • For additional questions and inquiries, please contact:
    Angela McDonald
    Marketing Manager