SOURCE: Recommind

Recommind

September 28, 2010 08:00 ET

Recommind Helps Power E-Commerce for Staples Advantage

Decisiv® Search Customizes Buying Experience on StaplesLink.com

SAN FRANCISCO, CA--(Marketwire - September 28, 2010) - Recommind, the leader in predictive information management software, announced that its Decisiv Search solution is being used to power the buying experience on StaplesLink.com, the e-commerce website for Staples Advantage, the business-to-business division of Staples, Inc.

Recommind's Decisiv Search powers the customer-facing search and categorization functionality of StaplesLink.com, helping deliver a rules-based system for automatically categorizing tens of thousands of office products and customizing all customer search queries based on each customer's business rules. The ability to present users with a unique, personalized buying experience expedites the purchasing process and helps improve overall customer satisfaction.

Staples chose Recommind because it could provide the necessary scalability along with robust, rules-based categorization and intuitive concept search. Additionally, Recommind's responsiveness to Staples' needs and collaborative approach matched Staples requirements.

"At Staples, we're always looking for ways to make the buying experience easy for customers," said Laura Brooks, vice president of business-to-business e-commerce, Staples Advantage. "We tested products from several vendors and selected Recommind's Decisiv Search for their categorization and concept search capabilities."

"In every industry, we're seeing a growing need to organize, categorize and securely access enormous volumes of data," said Bob Tennant, CEO, Recommind. "Our ability to meet that need is one of the main reasons we've been able to expand our customer base so significantly over the last year, particularly within the Global 2000. We are proud of the relationship between Recommind and Staples and are honored to work with such a world-class enterprise."

About Recommind
Recommind is the leader in predictive information management, delivering search-powered business applications that transform the way enterprises, government entities and law firms conduct eDiscovery, enterprise search, and information governance. Recommind's solutions are all built on the CORE (Context Optimized Relevancy Engine) platform, which automatically accesses, organizes and analyzes large volumes of information in context from myriad sources. With greater control over and more accurate access to information, organizations can lower risk, heighten productivity, increase the value of information assets and improve competitiveness and profitability. Recommind customers include AstraZeneca, BMW, Cisco, Clifford Chance, DuPont, Marathon Oil, Morgan Lewis, the US Department of Energy (DOE), White & Case and Wilmer Hale. Recommind is headquartered in San Francisco and has offices in New York, Atlanta, Boston, Chicago, Washington, D.C., London and Bonn, Germany. For more information, email info@recommind.com or go to http://www.recommind.com.