TORONTO--(Marketwire - Nov 26, 2012) - Redknee Solutions, Inc. (TSX: RKN), a leading provider of business-critical software and solutions for communications service providers, is pleased to announce that it has been highlighted in Gartner's 2012 Magic Quadrant report on Integrated Revenue and Customer Management (IRCM) for Communications Service Providers (CSPs). The annual report evaluates solution suites that provide billing, customer care, rating, charging, pricing, partner relationship management, policy management, mediation, self-service and analytics for communication service providers.
In the report, Gartner analyzed Redknee based on its broad-based product portfolio that incorporates all of the IRCM components. With Redknee's pre-integrated converged billing and customer care solution, CSPs can benefit from an out-of-the-box, end-to-end solution that addresses activation and provisioning, to real-time billing, rating, invoicing, partner/channel management, including full customer care capabilities. Available on-premise and via the cloud, Redknee's flexible solution provides fast time-to-market and a low risk investment strategy for Tier 1s launching sub-brands, and MVNOs, multi-play and service providers who want to increase revenues, improve profitability and provide an advanced retail experience. Redknee's customers include Telefónica, Vodafone and Orange.
Lucas Skoczkowski, CEO of Redknee, commented:
"We believe Redknee's position in Gartner's Magic Quadrant recognizes the success of our strategy to focus on providing communication service providers with a flexible, agile billing and customer care solution that supports their growth and profitability strategies. In addition, we feel it acknowledges the momentum that Redknee is achieving in the market that has seen us expand our footprint into new geographies as well as the Tier 1 market place. This has set the stage for Redknee to further accelerate its growth and expand its market share by continuing to invest in developing cloud-based and on-premise monetization solutions."
Redknee's end-to-end, converged billing and customer care solution incorporates real-time converged billing, rating and charging for service providers' data, voice and messaging services, advanced CRM capabilities, dealer portal and innovative self-care solutions. It offers an integrated promotions engine, along with powerful business intelligence and analytics, which enables communication service providers to gain deeper insight into subscriber usage. Redknee also enables service providers to create unique offerings to differentiate and capture a larger market share. Redknee's solution is built on the Microsoft platform, which includes Microsoft Dynamics CRM, SQL Server and Windows Server.
Redknee is a leading global provider of innovative communication software products, solutions and services. Redknee's award-winning solutions enable operators to monetize the value of each subscriber transaction while personalizing the subscriber experience to meet mainstream and individual market segment requirements. Redknee's revenue generating solutions provide advanced converged billing, rating, charging and policy for voice, messaging and new generation data services to over 90 network operators in over 50 countries. Established in 1999, Redknee Solutions Inc. (TSX: RKN) is the parent of the wholly-owned operating subsidiary Redknee Inc. and its various subsidiaries. References to Redknee refer to the combined operations of those entities. For more information, visit www.redknee.com.
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