Ask Ontario

December 13, 2007 11:00 ET

Reminder: Kingston Public Library pilots innovative chat service

With less than 30 days to go the countdown to askON begins

Attention: City Editor, Education Editor, Tech/Telecomm Editor KINGSTON, ONTARIO, MEDIA ADVISORY--(Marketwire - Dec. 13, 2007) - Got a question? Researching a topic? Need project help? Want to know if your favourite author has a new book out? When askON launches On January 7, 2008 you will be able to chat in real time with a librarian and get the information you need.

The Kingston Frontenac Public Library (KFPL), in partnership with Ask Ontario, is counting down the days to the launch of askON, a chat-based, interactive information and research service coming to our library website ( One of 10 public library systems from around the province participating in the first phase of this innovative project, Kingston Frontenac Public Library will contribute staff hours and in return will be able to offer 40 hours of real-time, interactive chat service to the greater Kingston community.

By simply clicking on the askON logo from the KFPL library website information seekers will be able to immediately chat with skilled askON staff located in an Ontario library. askON can help find answers to quick questions and assist with more complicated research needs - seekers get links to authoritative sources and receive help finding articles.

The first phase of the askON service launches on January 7, 2008. In addition to KFPL, participating public libraries, include: Hamilton, Innisfill, London, Middlesex County, North Bay, Stormont, Dundas & Glengarry County, Sudbury, Vaughan and Welland.

"Creation and delivery of askON has been a true collaborative effort on the part of Ontario's public libraries," said Ask Ontario project manager Virginia Roy, "and we are very excited to be able to launch the first phase of the project." "We are already looking forward to the future, perhaps as early as May, when we can add more libraries and increase the number of services we offer."

About askON
askON is a new information service, managed by Ask Ontario, that will help Ontarians connect, using real-time chat over the internet, with library staff who can help them find authoritative digital information and improve their online search skills. Launching on January 7, 2008 the first phase of askON involves 10 public library systems and 7 post-secondary libraries from across Ontario.

About Ask Ontario
Ask Ontario is the project of Knowledge Ontario focused on planning, delivering and managing province-wide, real time library information and research services. Knowledge Ontario is the first ever province-wide collaboration of libraries (public, school, college and university) working together to create an integrated and interactive digital environment about and for Ontarians. The Knowledge Ontario initiative is supported by the Province of Ontario. For more information visit or

/For further information:; IN: EDUCATION, MEDIA, TECHNOLOGY

Contact Information

  • Virginia Roy, Project Manager, Ask Ontario
    Primary Phone: 416-363-3388 ext. 37
    Toll-Free: 866-873-9867