Vidéotron Ltée

June 04, 2005 10:00 ET

REMINDER/Videotron Launches Drive to Hire Customer Service and Technical Support Staff

MONTREAL, QUEBEC--(CCNMatthews - June 4, 2005) - Videotron is launching a recruitment campaign to fill numerous positions at its customer contact centres in Montreal, St-Hubert and Quebec City. The fast-growing company is looking for customer service and technical support representatives.

Candidates should have relevant experience in the field, be bilingual and be available to work evenings and weekends. Videotron will hold screening interviews by telephone during the week of June 6. Selected candidates will be asked to come to the Saint-Hubert customer contact centre for a job interview on June 10.

"Videotron is a home-grown company that is committed to creating sustainable local jobs," said Normand Vachon, Vice President, Human Resources. "We have nearly 1,000 employees at our customer contact centres. We offer permanent jobs with a 37.5 hour work week. Joining Videotron means becoming part of a growing, fast-changing company that provides innovative products and services and offers stimulating challenges."

Montreal, call centre capital

Since Montreal has one of the highest per capita rates of call centre employment of any city in the world, hiring is a challenge. One of the reasons for the new recruitment campaign is the positive consumer response to the introduction of cable telephone service in some parts of Quebec, which has exceeded expectations.

"The purpose of our hiring drive is to meet growing customer demand as effectively as possible," said Robert Depatie, President and Chief Executive Officer of Videotron ltee. "The employees who work in our customer contact centres are key people in our business who play a central role in accomplishing our mission, which is to provide the best possible user experience."

Videotron has two call centres in the greater Montreal area (including the 500-employee facility in Saint-Hubert, the largest customer contact centre on the South Shore) and another in Quebec City. Videotron offers competitive salaries, a full benefits package, and a pleasant, stimulating work environment.

Interested candidates should e-mail their resume to, indicating "M" on the subject line if they are seeking a position in Montreal, "SH" for Saint-Hubert, and "Q" for Quebec City.

Videotron ltee (, a wholly-owned subsidiary of Quebecor Media Inc., is an integrated communications company engaged in cable television, interactive multimedia development, Internet access services and residential telephone service. Videotron is a leader in new technologies with its illico interactive television system and its broadband network, which supports high-speed cable Internet access, analog and digital cable television, and other services. Videotron serves 1,455,000 cable television customers in Quebec; including over 356,000 illico subscribers. Videotron is also the Quebec leader in high-speed Internet access, with 554,000 subscribers to its cable modem and dial-up services. As well, Videotron provides residential telephone service to more than 23,000 customers in South Shore Montreal and Laval.

Contact Information

  • Videotron ltee
    Isabelle Dessureault
    General Manager, Communications
    (514) 380-7501 or (514) 295-0304 (mobile)