SOURCE: TechSquad

December 19, 2007 13:32 ET

Remote Help Desk Support Increases Workplace Efficiency, Lowers IT Support Costs

WAUKESHA, WI--(Marketwire - December 19, 2007) - Most small to medium-sized businesses rely on computers to increase efficiency in the workplace. However, these same businesses often lack the internal support needed to provide help to their employees when problems arise. According to a 2003 study by Pepperdine University ( (the most recent available), data loss costs U.S. businesses more than $18 billion per year.

TechSquad Live! Managed Services helps businesses eliminate expensive repairs and data recovery costs by monitoring network problems, updating computer networks daily, and providing a guaranteed 15 minute response time to help desk questions.

TechSquad's enterprise level, 24/7 monitoring and maintenance eliminates repair and data recovery costs -- guaranteed -- and repair trip fees by providing remote control support for "help desk type" questions.

With daily software updates and daily spyware monitoring and removal, the distraction of IT support problems is eliminated, allowing businesses without IT support to function more efficiently. Businesses with IT support are able to use their IT support staff to address major issues, rather than running from workstation to workstation fixing small problems.

TechSquad is an information technology solutions provider located in Waukesha, WI. The firm specializes in providing enterprise-level managed solutions for small to medium-sized businesses including: remote help desk support, security audits, virus and spyware protection, network planning and integration, email support, IT project management, consulting, and 24/7/365 network monitoring and emergency service from Microsoft certified professionals (MCP, MCSA, MCSE). For more information, visit or call (262) 264-0513.

Contact Information

  • Contact:
    Chris Wiser

    Christina Steder
    Clear Verve Marketing, LLC
    262-790-9004 office
    414-795-8340 cell