SOURCE: Marriott International

Marriott International

May 22, 2012 09:00 ET

Renaissance Charlotte Airport Hotel Adds High Speed Technology Upgrades

Network Upgrades Exceed Standards and Keep Guest Satisfaction in the Forefront

CHARLOTTE, NC--(Marketwire - May 22, 2012) - Guests at one of the premier hotels in Charlotte, NC will soon enjoy the speeds of an enhanced wireless network design as the hotel continues to positively impact the overall guest and meeting experience.

The Renaissance Charlotte Suites Hotel will be upgrading its network in June of 2012 so guests and meeting attendees can experience faster connectivity, increased speeds and improved connectivity and stability. A prominent choice among Charlotte, NC meeting venues, the installation of new high speed wireless internet in the lobby and common areas of the hotel is exemplary of the hotel's dedication to providing state-of-the-art facilities for both business and leisure travelers.

Managed by John Q. Hammons Hotels & Resorts (JQH), the largest private independent owner and hotel management firm in the United States, the technology upgrades to this Charlotte, NC hotel's services will be made by XETA Hospitality, a network support service vendor of the company.

"Continuously working with our service vendors to educate our associates on new technologies and support services that impact our guests is imperative to our continued success," said Kathleen Erickson, Information Technology Business Director for JQH in explaining the company's goals. "Innovation will change the way that we all operate. Implementing strategies to remain one step ahead provides JQH a continued advantage over the competition."

Erickson has been instrumental in implementing a company-wide Internet strategy and technology enhancement plan to proactively address the growing needs of their guests at this Charlotte Airport hotel and other properties across the country. Working closely with hotel brands to ensure compliancy, she has also contributed improvements above the standard requirements to help maintain continued satisfaction, based upon actual guest and associate feedback.

Conveniently situated among hotels near Charlotte Airport and providing guests with easy access to world-class sporting events, cultural arts, entertainment, shopping and fine dining, the Renaissance Charlotte Suites offers accommodations that are both functional and stylish. An all-suite property, guests are pampered with luxurious bedding ensembles, two 37-inch flat screen TVs with premium movie channels and pay-per-view movie options, Plug-In technology, a separate sitting area with pull out sofa, in-room microwave and a wet bar. Additional on-site amenities include an indoor swimming pool, fitness center, the Clock Tower Restaurant and Atrium Lounge.

About the Renaissance Charlotte Suites Hotel
The Renaissance Charlotte Suites Hotel welcomes Charlotte travelers with gracious Southern hospitality, well-appointed hotel suites and attentive service to ensure a remarkable hotel experience. Boasting 19,000 square feet of flexible meeting and event space, the Renaissance is an ideal choice for grand Southern gatherings, whether planning a professional meeting and trade show, business conference or elegant social affair. Maintaining a 24-hour full-service business center, busy executives as well as vacationing families are sure to find everything they need for a relaxing stay at this impressive Charlotte, NC lodging.

Contact Information

    Renaissance Charlotte Suites Hotel
    2800 Coliseum Centre Drive
    Charlotte, North Carolina 28217 USA