SOURCE: National Research Corporation

National Research Corporation

May 10, 2016 16:00 ET

Report: Georgia Nursing Homes Praised by Consumers

LINCOLN, NE--(Marketwired - May 10, 2016) - Ninety percent of families surveyed rated the Georgia nursing home providing care to their loved one as either excellent or good according to a 2015 study conducted by National Research Corporation, an organization that analyzes healthcare performance data in the United States and Canada. In addition, 87 percent of residents gave high marks to the care they received at the skilled nursing care center where they lived.

National Research is making this announcement during National Nursing Home Week -- celebrated May 8-14 -- to recognize providers in Georgia and their dedication to pursuing excellence. Georgia holds the unique distinction of having the longest-running record of regular satisfaction measurement for residents, families, and employees of nursing homes in the nation-13 years. Measureable improvements have been documented in virtually all of the clinical, workforce, and satisfaction indices that comprise the initiative.

"Being able to maintain such a high level of performance over the past 13 years is a true testament to the quality of care being provided in Georgia nursing homes," said Rich Kortum, Director of Strategic Partnerships for National Research Corporation. "We are honored to work with such an outstanding organization, and we applaud GHCA for their continued focus on quality improvement."

"The Georgia Health Care Association is profoundly grateful for our members and their unwavering commitment to advancing quality of care and service," said Tony Marshall, President and CEO for the Georgia Health Care Association. "We are very proud of the resident and family's recognition of our commitment, which is validated through the satisfaction survey process year after year."

More than 95 percent of Georgia's nursing homes participate in the state's quality value-based purchasing program. Georgia utilizes satisfaction surveys and workforce data in combination with clinical outcomes results from National Research and the Centers for Medicare and Medicaid Services (CMS) as the basis for awarding small additional payments to facilities that meet pre-determined performance targets. A point scoring system calculates these data to determine eligibility for quarterly incentives. The program plays a small but important role in Medicaid reimbursement, applying a positive influence with minimal additional expense to the Medicaid program. This innovative model is often recognized by other states as a guide to developing new strategies for performance measurement.

To find a skilled nursing care facility near you visit the Resources page of www.GHCA.info or www.Facebook.com/GHCA.info.

About National Research Corporation

For more than 30 years, National Corporation (NASDAQ: NRCIA) (NASDAQ: NRCIB) has been at the forefront of patient-centered care. Today's the company's focus on empowering customer-centric healthcare across the continuum, which extends patient-centered care to incorporate families, communities, employees, senior housing residents and other stakeholders.

Currently recognized by Modern Healthcare as one of the largest patient satisfaction measurement firms in the U.S., National Research is dedicated to representing the true voice of patients and other healthcare stakeholders. This integration of cross-continuum metrics and analytics uncovers insights for effective performance improvement, quality measurement, care transitions and many other factors that impact population health management.

For more information, call 800-388-4264, write to info@nationalresearch.com, or visit www.nationalresearch.com.

About Georgia Health Care Association

Founded in 1953, the Georgia Health Care Association is a not-for-profit organization representing long-term and post-acute care providers located throughout the state of Georgia. The association is dedicated to enhancing the ability of providers to provide competent and compassionate care and advocates for quality care and services for frail, elderly and disabled Georgians. GHCA's more than 350 members serve more than 58,000 individuals annually. For more information visit: www.GHCA.info.

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