March 05, 2010 17:29 ET

Required Disclosure Under NASDAQ Listing Rule 5635 Regarding Inducement Grants

REDWOOD CITY, CA--(Marketwire - March 5, 2010) -  NASDAQ Listing Rule 5635(c)(4) requires that listed companies granting inducement stock options to new employees under a Board-approved stock plan promptly issue a press release disclosing the material terms of the grants in the period prior to stockholder approval. In compliance with such rule,®, Inc. (NASDAQ: SPRT) a leading provider of online technology services, hereby notes that on March 3, 2010 the Compensation Committee of the Company's Board of Directors approved the grant of inducement stock options to purchase a total of 13,000 shares of common stock to two new employees. Both of the stock options have an exercise price per share equal to $3.08, the fair market value on the grant date. Each stock option vests over the course of four years, with 25% vesting on the one-year anniversary of the grant date and 1/48 of the shares vesting monthly thereafter so that all of the shares subject to the stock option shall be vested on the fourth anniversary of the grant date, subject to the new employee's continued service relationship with the Company on such date. Each stock option has a seven year term and is subject to the terms and conditions of the Company's 2010 Equity and Performance Incentive Plan and the stock option agreement pursuant to which the option is granted.

Both stock options were granted as an inducement material to the new employees' entering into employment with in accordance with NASDAQ Listing Rule 5635(c)(4).

About, Inc. (NASDAQ: SPRT) provides Instant Technology Relief® to consumers and microbusinesses. is a technology enabled services company that is changing the way people manage their technology.'s expert North American Solutions Engineers can provide quick, cost-effective and satisfying technology support experience over the Internet and the phone using's advanced technology platform. also provides consumer software for the do-it-yourself customer through its recently acquired Sammsoft brand., Inc. is an Equal Opportunity Employer. and the SupportMan Logo are trademarks or registered trademarks of, Inc. or its affiliates in the US and other countries. Other names may be trademarks of their respective owners.

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Cautionary Note Regarding Forward-Looking Statements

Statements made in this document that are not historical facts are "forward-looking statements" and accordingly involve risks and uncertainties that could cause actual results to differ materially from those described herein. Forward-looking statements include, for example, all statements relating to projected financial performance (including without limitation statements involving projections of revenue, income (loss), earnings (loss) per share, capital expenditures, dividends, capital structure, or other financial items); the plans and objectives of management for future operations, products or services; and future performance in economic terms, products or services, or other any other measures. The potential risks and uncertainties that could cause results to differ materially include, among others, our ability to retain and grow major partnerships, our ability to maintain and grow revenue through new channels and direct-to-consumer, our ability to meet operational objectives, our ability to control expenses and achieve profitability, and our ability to successfully integrate acquired products and services. These and other risks are detailed in's reports filed with the Securities and Exchange Commission, including without limitation its latest Annual Report on Form 10-K and its latest quarterly report on Form 10-Q, copies of which may be obtained from does not intend to update this information to reflect future events or circumstances, and disclaims any obligation to do so except as may be required by law.

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