SOURCE: Europ Assistance USA

June 23, 2008 10:18 ET

Resolution Services Combat Workplace Productivity Loss Related to ID Theft Crime

Europ Assistance USA's Service Now Offered as a Voluntary Employee Benefit

WASHINGTON, DC--(Marketwire - June 23, 2008) - Europ Assistance USA, the professional ally for people in crisis or distress, announces the availability of their ID Theft Resolution Services packaged specifically for employees to select during their benefits open enrollment. In an effort to maintain employee peace of mind and when facing identity theft, the offer consists of a comprehensive bundle including credit and fraud monitoring as well as resolution services.

Instances of identity theft continue to affect millions of Americans. In 2007 alone, the crime affected 8.4 million people nationwide, costing each an average loss of $5,720 according to a Javelin Strategy & Research Survey. Experts at Europ Assistance USA estimate that affected individuals can spend a significant amount of time -- up to 600 hours or 75 eight-hour workdays -- recovering from identity theft crime.

Due to the fact that time spent resolving ID theft-related crimes often takes place during business hours and employees who have become victims of identity theft frequently suffer from a loss of time, energy, and focus, employers should be particularly concerned with workplace productivity. Businesses can combat productivity loss while protecting employees by offering them high quality ID theft protection services, such as those provided by Europ Assistance USA.

Europ Assistance USA's Identity Theft Resolution program includes the following benefits:

--  A complete resolution program that relieves the time burden identity
    theft victims suffer
--  Full resolution services, including assistance with medical identity
    theft and identity fraud committed against dependent children
--  Immediate credit card cancellation and replacement requests
--  Credit Bureau notification and alert activation
--  Free credit reports and ongoing credit monitoring with anytime access
    to credit report and score
--  Fraud monitoring
--  Special response for victims while traveling
--  Legal advice for uncooperative creditors
--  Inexpensive annual payroll deduction at significantly lower pricing
    than retail offerings
    

"In an effort to provide the most complete services for our customers, Europ Assistance USA is pleased to offer such comprehensive resolution benefits to help protect employees and ease anxiety related to identity theft crimes," said Guillaume Deybach, CEO of Europ Assistance USA "A protected employee is a productive employee."

The implementation and administration of the voluntary benefit package is simple. Employers can offer the benefit during open enrollment and perform an annual payroll deduction. Administration consists of a once-annual data file submission indicating enrolled employees. For more information, please visit www.ea-idt.com.

About Europ Assistance USA

Europ Assistance USA, headquartered in Washington, DC, is a part of the multinational Europ Assistance Group and its network of 71 companies, 5,000 employees and more than 850,000 service providers and medical personnel offering assistance services in 208 countries and territories around the globe. For close to half a century, the group has tailored solutions for assisting people wherever they may be and helping them respond to the unexpected throughout their daily lives. Services include emergency medical transportation, medical referrals, case monitoring claims management, identity theft resolution and data breach response services. Twenty-four hours a day at 34 assistance centers worldwide, multilingual assistance coordinators answer more than two calls per second and handle one assistance case every two seconds. www.europassistance-usa.com

Contact Information