SOURCE: ResultsPositive

ResultsPositive, industry leading business technology solutions provider

February 13, 2014 07:00 ET

ResultsPositive Offers Rapid Start Implementation for HP Service Anywhere Powered by HAVEn and Social Insight

The Only Service Desk With Big Data Capability, Social Collaboration, Intelligent Employee Self-Service and Turbo-Charged Analytics

CHANDLER, AZ--(Marketwired - February 13, 2014) - ResultsPositive is pleased to announce their dedicated implementation services for HP Service Anywhere. These services allow customers to choose from standard implementation packages, 4 week/6 week rapid start packages, and an innovative 2-week Proof of Concept. These exciting offerings accompany the recent release of the completely redesigned, expanded HP Service Anywhere. A powerful service desk solution, HP Service Anywhere leverages modern service management processes that work across lifecycles, suppliers, and business models promising a true anywhere solution that works anytime from any device.

HP Service Anywhere is a powerful cloud-based IT Service Desk solution that delivers universal access, IDOL's large connectivity to index on premise and external content, dynamic collaboration, detailed search capabilities, and a comprehensive knowledge base which includes user submitted content and feedback collected via social interfaces.

"The demand for efficient and effective IT Service Management platforms continues to grow. Coupled with the need for higher ROI and availability, this demand is creating a greater need for an ITSM cloud-based solution built for the 21st century," said David Shirey, Senior Solution Architect with ResultsPositive. "A solution that leverages the best of class technologies for today's fast-paced consumer with a focus on the user. This solution is HP Service Anywhere."

HP Service Anywhere is engineered to provide customers of all sizes with an easy to implement SaaS service desk solution that can provide the next level of IT Service Management. Key Features include:

  • Knowledge Management Workflow - Customers can manage the content lifecycle using the knowledge management process flow which allows organizations to configure the process to match their needs including review/approval and publications steps.
  • Extensible Platform - Tap IDOL's large connectivity to index on premise and external content.
  • Dynamic Search Capabilities - HP Service Anywhere delivers Google like search across articles, forums, and support in addition to single search across knowledge, tickets, and external indexed sources.
  • Proactive Social Collaboration - Capture content and feedback via social interfaces including forums and posts to grow your knowledge base organically.

With their awarding winning implementation services and extensive knowledge of HP Service Anywhere, ResultsPositive is fully equipped to offer potential customers HP Service Anywhere demos including access to a 21 day free trial. ResultsPositive demo services have been receiving rave reviews, including this statement from a SaaS Sales Director, "It is such a pleasure to have a partner that is as stellar as ResultsPositive. We appreciate all that the team does for us on a daily basis. It is a true partnership."

Need a demo? Reach out to ResultsPositive today and let them show you what is being hailed as the best tool to come out of HP. To schedule a demo or to receive more information about HP Service Anywhere implementation offerings, please visit: http://www.resultspositive.com/hp-service-anywhere. For information about the HP Service Anywhere 21 day free trial, please visit: http://www.rpsoftwarestore.com/hp-service-anywhere-free-trial/.

About ResultsPositive
ResultsPositive, HP's award winning Platinum Business Partner, is a leader in IT Software consulting delivering Cloud & Automation, Project & Portfolio Management, Application Transformation, Business Intelligence, Mobility, Application Lifecycle Management, IT Service Management, and Business Service Management solutions across the entire HP IT Performance Suite for medium sized and Fortune 500 companies. As both an HP Software Partner and HP ASMP-S Support Provider, ResultsPositive has the experience, support, and training necessary to turn your complex IT processes into tangible business solutions.

To learn more about ResultsPositive visit www.resultspositive.com, www.facebook.com/resultspositive, and www.twitter.com/resultspositive.

Contact Information

  • Contact:
    David Shirey
    480-336-3450