SOURCE: Riverbed Technology

Riverbed Technology

February 25, 2010 09:00 ET

Retailer AKI Improves Microsoft SharePoint Performance With Riverbed

Steelhead Appliances Improve Employee Productivity by Shortening Order Processing Time to Just Seconds; Leading Retailer Avoids Expensive Bandwidth Upgrades

SAN FRANCISCO, CA--(Marketwire - February 25, 2010) - Riverbed Technology (NASDAQ: RVBD), the IT infrastructure performance company for networks, applications and storage, today announced that AKI Portugal, a leading DIY (do-it-yourself) retailer, has installed 27 Riverbed® Steelhead® appliances in its data center, warehouse and retail outlets across Portugal. With Riverbed deployed, AKI employees can now process orders in a matter of seconds rather than minutes, resulting in improved business and employee productivity. In addition, AKI Portugal was able to avoid an expensive bandwidth upgrade, resulting in savings of approximately EUR 58,000 ($79,000) per year.

AKI Portugal is part of the French group Adeo, which operates 60 retail outlets across Spain and Portugal. AKI Portugal was the first major DIY retailer in Portugal, with 25 stores across the country, and now supplies over 25,000 products for home and garden improvements.

AKI Portugal relies upon Microsoft SharePoint for file sharing and order processing, with employees accessing documents via the company intranet. Retail staff in the stores was struggling to process orders in a timely fashion due to the delays encountered when accessing the intranet, and then waiting for documents to download. Large numbers of orders are transferred between the stores and head office every day, and these delays were seriously impacting both employee and business performance. To make matters worse, employees resorted to sending orders over email. This workaround not only increased the amount of data traversing the WAN, but also introduced the possibility of mistakes occurring when orders were not processed correctly.

"We needed to improve application performance over the WAN and considered upgrading our bandwidth link from 2Mbps to 4Mpbs," explains Rúben Salgueiro, IT director at AKI Portugal, who knew that upgrading bandwidth would not have completely resolved the issue due to file latency associated with Windows file sharing applications. "This would have increased our costs by almost EUR 58,000 per year, which was unacceptable to us. As a retail outlet working on tight margins, any increase in cost that delivers minimal benefits is not an option."

Salgueiro decided to evaluate WAN optimization offerings from Riverbed and Cisco by running a small pilot between the company headquarters and two stores. "We needed a solution that would be quick and easy to install because we wanted minimal disruption to the company's operations," says Salgueiro. "The Riverbed solution was just impressive. Not only was it easier to install, but it provided the IT team with access to bandwidth utilization and data reduction statistics. A clear winner all around."

With the Steelhead appliances installed, the company has reduced bandwidth utilization by more than 50 percent. Employees can now access and process orders via SharePoint in seconds rather than minutes, resulting in secure order procedures and improved business productivity. Salgueiro's team has also seen an immediate benefit. As he explains, "Before using Riverbed, the retail staff constantly complained about the time taken to process orders. Now those complaints are rare and my team can concentrate on other projects. Overall the business has benefited in a number of ways, thanks to Riverbed."

Forward Looking Statements

This press release contains forward-looking statements, including statements relating to the expected demand for Riverbed's products and services, statements regarding performance results of Riverbed solutions and customer cost savings resulting from implementation of Riverbed solutions that may suggest likely or certain outcomes, and statements relating to Riverbed's ability to meet the needs of distributed organizations. These forward-looking statements involve risks and uncertainties, as well as assumptions, that, if they do not fully materialize or prove incorrect, could cause our results to differ materially from those expressed or implied by such forward-looking statements. The risks and uncertainties that could cause our results to differ materially from those expressed or implied by such forward-looking statements include our ability to react to trends and challenges in our business and the markets in which we operate; our ability to anticipate market needs or develop new or enhanced products to meet those needs; the adoption rate of our products; our ability to establish and maintain successful relationships with our distribution partners; our ability to compete in our industry; fluctuations in demand, sales cycles and prices for our products and services; shortages or price fluctuations in our supply chain; our ability to protect our intellectual property rights; general political, economic and market conditions and events; and other risks and uncertainties described more fully in our documents filed with or furnished to the Securities and Exchange Commission. More information about these and other risks that may impact Riverbed's business are set forth in our Form 10-K filed with the SEC on February 12, 2010. All forward-looking statements in this press release are based on information available to us as of the date hereof, and we assume no obligation to update these forward-looking statements. Any future product, feature or related specification that may be referenced in this release are for information purposes only and are not commitments to deliver any technology or enhancement. Riverbed reserves the right to modify future product plans at any time.

About Riverbed

Riverbed Technology is the IT infrastructure performance company. The Riverbed family of wide area network (WAN) optimization solutions liberates businesses from common IT constraints by increasing application performance, enabling consolidation, and providing enterprise-wide network and application visibility -- all while eliminating the need to increase bandwidth, storage or servers. Thousands of companies with distributed operations use Riverbed to make their IT infrastructure faster, less expensive and more responsive. Additional information about Riverbed (NASDAQ: RVBD) is available at

Riverbed Technology, Riverbed, Steelhead, RiOS, Interceptor, Think Fast, the Riverbed logo, Mazu, Profiler and Cascade are trademarks or registered trademarks of Riverbed Technology, Inc. All other trademarks used or mentioned herein belong to their respective owners.

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    Riverbed Technology
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    Riverbed Technology
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