SOURCE: TrueShip

TrueShip Multi-Carrier Shipping Software

August 12, 2015 18:34 ET

#ReturnsHappen -- TrueShip Releases White Paper Demonstrating How Convenient, Automated Online Retail Returns Win Over More Customers

SCOTTSDALE, AZ--(Marketwired - August 12, 2015) - TrueShip (http://www.trueship.com) -- the leading provider of automated returns management solutions (ReadyReturns) -- has just released a new white paper that examines the effectiveness of offering convenient, automated online returns, and the impact such an amenity has on customer spending and loyalty.

With reports showing that over 30% of all products ordered online are being returned by consumers, it’s no mystery why many retailers have feared offering hassle-free returns like the larger online stores do. But the reality is that a returns policy goes hand-in-hand with stronger sales and improved consumer confidence, which leads to healthier retention and long term loyalty.

In TrueShip’s newest white paper, several studies are examined that purport that hassle-free returns actually can improve online sales and benefit the bottom line of any retailer that offers them.

The white paper covers these following elements:

  • The changing horizon of ecommerce.
  • Studies show that complimentary returns increase sales and profits.
  • Consumers are more loyal to online stores that make returns easy.
  • Retailers are learning that most return are actually their fault.
  • Infographic: Top ten product return statistics.
  • Why most shoppers won’t shop at stores that don’t make returns simple.
  • How automation eases the burden of labor associated with the returns process.
  • Infographic: Returns management and why it matters.

“Automation is quickly becoming the wave of the future for everything ecommerce,” explained Michael Lazar, Director of Online Marketing at TrueShip. “Consumers have made it clear that they want online shopping to be easier and more convenient than the brick and mortar experience. For retailers that wisely appeal to this mindset, they enjoy a steady stream of strong sales from customers, who ultimately become loyalists and brand ambassadors.”

Read the white paper at: http://www.trueship.com/articles/why-returns-are-no-longer-a-setback-for-e-retailers.

A wide assortment of related guides and white papers can also be found at: http://www.trueship.com/blog.

Start a 30-day trial of ReadyReturns automated online retail returns software by visiting: http://www.trueship.com/online-retail-returns.

About TrueShip

#ShipSmarter -- TrueShip is the original architect of multi-carrier ecommerce shipping software. ReadyShipper shipping software integrates into the most widely used shopping carts and online marketplaces. It is an easy-to-use order fulfillment solution designed to save e-retailers time and money.

Start a 14-day trial of ReadyShipper shipping software by visiting: http://www.TrueShip.com/products/ReadyShipper.

About ReadyReturns

#ReturnsHappen -- ReadyReturns is a customer-facing, plug-and-play, self-service online product returns software solution. It integrates into virtually any website without any programming. ReadyReturns lets customers make returns from a website by filling out a simple form and printing the return shipping label. E-retailers set the rules of the returns, including things like return shipping and restocking fees.

Start a 30-day trial of ReadyReturns by visiting: http://www.trueship.com/online-retail-returns.

Embedded Video Available: https://www.youtube.com/watch?v=iT61wv8wud8

Contact Information

  • Press Contact
    Michael Lazar
    Director of Online Marketing
    Tel: (877) 818-7447
    Email: support@trueship.com