SOURCE: TrueShip

TrueShip Multi-Carrier Shipping Software

November 11, 2015 05:00 ET

#ReturnsHappen® -- TrueShip's ReadyReturns Now Fully Integrated With 3dcart

SCOTTSDALE, AZ--(Marketwired - November 11, 2015) - TrueShip (http://www.trueship.com) has put the final touches on the fifth-generation of their industry-leading product returns management solution for ecommerce, ReadyReturns. Now 3dcart users can add ReadyReturns to their online store in just a few simple steps from the 3dcart app store.

Product returns go hand-in-hand with operating an e-retail business. According to a recent report by Forrester Research, over 80% of all customers want a simpler solution for product returns, and remain loyal to e-retailers that offer a convenient returns process.

Current studies show that as much as 30% of products ordered online are returned by consumers. In 65% of all cases, these returns are due to an error by the merchant, not the consumer. Ensuring that an easy-to-use online returns system is in place is critical in securing long term customer loyalty, satisfaction and retention.

3dcart is proactively supporting its merchants with ReadyReturns to help improve consumer confidence and reduce shopping cart abandonment rates.

ReadyReturns 5 is a fully integrated returns management solution for 3dcart merchants. It can be easily integrated into any 3dcart store in just a few simple steps. The fifth-generation of ReadyReturns features a redesigned interface, a faster set-up, and a bounty of creative and innovative new features.

ReadyReturns 5 is a return services system that delivers value to both consumers and 3dcart retailers by assuring that:

  • Retailers can now automate their returns policy for their 3dcart store.
  • Retailers can set sophisticated rules that determine what products can be returned and who pays the return shipping.
  • Retailers can manage multiple return warehouse destinations, and gather valuable, item-based intelligence as to why a product is being returned.
  • Reduces the cost of customer service and builds trust among 3dcart consumers, who are increasingly sensitive to a transparent and easy online product returns process.
  • ReadyReturns includes unlimited cloud storage (via TrueShip's ReadyCloud) for instant access of all orders, back-up and data recovery.

ReadyReturns makes the product return process as straightforward as the initial purchase, giving 3dcart customers an overall sense of improved satisfaction from their online shopping experience.

"With the increasing demands of today's ecommerce shoppers, having an efficient and transparent returns system is absolutely critical to building and maintaining customer relationships," said Jimmy Rodriguez, COO of 3dcart. "Our integration with ReadyReturns will provide 3dcart merchants with the tools they need to meet and exceed a shopper's expectation for hassle-free returns -- a vital necessity for long-term success."

TrueShip and 3dcart will be co-hosting a live webinar on December 3rd, 2015, from 10:00 AM through 11:00 AM PST. It will showcase just how easy it is to have a returns system that rivals the major marketplaces.

Space is limited! Reserve your slot in this webinar by registering today at: https://attendee.gotowebinar.com/register/4108366249598053633.

ReadyReturns 5 delivers an enterprise-level return services solution for 3dcart that starts for as little as $25 a month. It is available today for a 30-day free trial at: http://www.trueship.com/products/readyreturns.

Install ReadyReturns directly from the 3dcart App Store here: http://apps.3dcart.com/ReadyReturns.

Visit TrueShip online at: http://www.TrueShip.com.

Contact TrueShip directly at: (877) 818-7447.

About ReadyReturns

ReadyReturns is a consumer-facing, self-service online product returns software solution. It integrates into virtually any website without any programming. ReadyReturns lets customers make returns from a website by filling out a simple form and printing the return shipping label. E-retailers set the rules of the returns, including things like return shipping and restocking fees.

About TrueShip

TrueShip is the original architect of multi-carrier ecommerce shipping software. ReadyShipper shipping software integrates into the most widely used shopping carts and online marketplaces. It is an easy-to-use order fulfillment solution designed to save e-retailers time and money.

About 3dcart

3dcart (http://www.3dcart.com), located in Tamarac, Florida, is an all-in-one ecommerce solution for retailers to build, promote and grow their online stores. 3dcart's services include the best technical support in the industry, 100+ mobile-ready themes featuring the latest technology, order management software, blog, email marketing tools and more. Since 1997, the company has been a leader in the ecommerce market, building online stores for businesses of all sizes. Today, 3dcart supports over 17,000 retailers, is Visa PCI Certified and is also a Google Certified Partner.

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