SOURCE: N-able Technologies

N-able Technologies

April 20, 2009 08:30 ET

Revolutionary Online Training From N-able Technologies® Demystifies Managed Services for Channel Partners Worldwide

Industry Innovator's New, Easy-to-Use Training Program Offers Partners a No-Cost, Step-by-Step Guide to Establishing a Successful Managed Services Practice

OTTAWA--(Marketwire - April 20, 2009) - Readying partners for success, N-able Technologies®, the global leader in network and systems management software and services for managed service providers (MSPs) and IT professionals, is pleased to announce the IT industry's most comprehensive online portfolio of self-guided managed services training tools, assessments, instructional guides and marketing collateral.

Available now as part of the Web-based N-able Resource Center, the new Business e-Training Essentials is offered at no cost to new and existing N-able partners and provides an easy-to-follow, step-by-step online reference guide to developing and enhancing their managed services practice.

Developed with the know-how that N-able has acquired in helping hundreds of MSPs build successful managed service practices, Business e-Training Essentials is one of a kind -- no other managed services software vendor has a solution like it. Featuring groundbreaking Web tools for automating the creation of managed services programs and promotional brochures, the powerful training solution is self-guided, self-paced and fast to get through in less than a day. It is also incredibly flexible in that it empowers N-able's MSP partners to build unique, high-demand service offerings.

"When it comes to managed services, there are a number of foundational steps that simply cannot be overlooked -- especially on the business front," says Mike Ellison, director, partner development, N-able Technologies. "Our Business e-Training Essentials represents a tremendous breakthrough in our industry, as it walks partners through the discovery process and provides them with the necessary tools, training, know-how and resources they need to successfully build and enhance their managed services programs."

Ellison, whose team is responsible for building the Business e-Training Essentials offering, says the online resource is organized into three primary categories to keep partners focused on the areas that matter most: Building the Offering, Training for Sales, Marketing and Selling the Service. Within each category is an impressive library of informative videos, interactive training evaluations, instructional lectures, assessment tools and best practices -- many of which are derived from N-able's industry-renowned and proprietary Blueprint for Success training program. Examples of some of the more popular features include:

--  The Feature Catalog
--  Business and Technical Assessment Toolkit
--  Pricing Calculator
--  Step-by-Step Call Guide
--  Flysheet Creator and HTML Teaser-Creator Web Tools
--  Interactive Sales Evaluations
--  Customizable Sales Presentations, Proposals and Service Agreement

"Everyone knows establishing a managed services practice doesn't happen overnight, but with N-able's new Business e-Training Essentials we have a proven framework for success to build from," says Todd Winzenried, president of Netwize Inc., a successful MSP based in Salt Lake City, Utah. "Half the battle is knowing where to start -- from there it's a matter of taking the time to define your offering, get your people trained and develop your collateral -- all of which you can do using this system."

"What's really great about N-able's new Business e-Training Essentials is the time and money you can save by taking advantage of proven best practices and high-value resources like the Feature Catalog, service agreement templates, sales scripts and customizable marketing collateral," says N-able partner Daniel Holoski, president of Yarga Technologies, LLC., a fast-growing MSP based in Reisterstown, Maryland. "It's impressive the level of thought and detail that N-able put into developing each of the three training categories. And the fact that it's free is all the better."

N-able's new Business e-Training Essentials are available free of charge to new and existing N-able MSP partners who have purchased a minimum of 100 nodes of N-able's N-central® network and systems management software. Partners who desire additional hands-on training, education and professional consulting services can speak to their N-able sales representative or contact Mike Ellison directly at

For more information about N-able, visit or call toll-free in North America (877) 655-4689 or toll-free outside North America 00 800 6225 3000.

About N-able Technologies

N-able Technologies® is the global leader in network and systems management software and services for managed service providers and IT professionals. N-able's award-winning N-central® software and complementary toolsets are proven to reduce IT support costs, improve network performance and increase productivity through the proactive monitoring, management and optimization of IP-enabled devices and IT infrastructure. N-able maintains operations in North America, the U.K., the Netherlands and Australia.

Contact Information

  • Media Contact:
    Derik Belair
    Vice President of Marketing and Business Development
    N-able Technologies
    Toll-Free in North America: (877) 655-4689
    Toll-Free outside North America: 00 800 6225 3000
    Email: Email Contact