SOURCE: Ribbit

Ribbit

March 03, 2010 13:42 ET

Ribbit Introduces Scalable, Next-Generation Voice-to-Text Application Services for Carriers and Enterprise Customers

MOUNTAIN VIEW, CA and TAMPA, FL--(Marketwire - March 3, 2010) -  Ribbit, a BT company, today announced the launch of VTT-sa™, a next-generation service that lets network operators and enterprise customers integrate and deploy high quality voice-to-text services to the largest networks at competitive rates.

Available now for integration and testing for qualifying network operators and enterprise customers, VTT-sa is a secure, cloud-based service that is an integral part of the award winning Ribbit platform. VTT-sa converts voice to text for mobile and wireline voicemail systems, traditional and IP-based PBXs, and conference calling and other business critical applications. VTT-sa can also be extended to a private cloud-based infrastructure for customers who prefer governance and control of their cloud environment. 

"Network operators and enterprises understand the value of converting voice-to-text and making it searchable and actionable in a range of applications," said Stephen Wu, general manager, Ribbit Voice-to-Text Services. "With support for multiple speech recognition methods and providers, VTT-sa delivers unmatched flexibility, security, reliability and performance. Network operators and enterprises can finally have the best of both worlds -- leading-edge voice-to-text application services backed by an experienced, global technology company and telephony provider."

With VTT-sa, customers' requirements for privacy, accuracy, language and conversion speeds can be set and adjusted on demand. Using proprietary algorithms, advanced modeling and forecasting software, VTT-sa continuously monitors and analyzes the voice-to-text performance of a qualified group of voice-to-text conversion providers and automatically selects in real-time, the one that has the highest performance and which most closely matches the requirements specified for each voice-to-text conversion. 

For example, enterprise customers working in government, finance, legal, healthcare and other sectors that routinely handle sensitive data can choose a service level that relies solely on voice recognition software and algorithms to convert voice to text, while general business consumers with less stringent security requirements can choose service levels optimized for speed and accuracy.

Available in both English and Spanish, VTT-sa supports a variety of interface options including TDM, SIP, REST APIs, SMTP, SMS/SMPP, IMS and legacy SS7. Extended interface options including advanced call completion features are also available via Ribbit/BT's cloud-based, telco-class 4/5 infrastructure.

To arrange for testing credentials or for more technical information, please visit http://www.ribbit.com/vtt-sa/ or contact: Stephen Wu via stephen.wu@ribbit.com or by phone at 917.677.6186.

ABOUT RIBBIT
Ribbit is an open platform for communication innovation, bringing together the Internet, voice and data to form a new world of intelligent, integrated communication solutions. We see a future where rich voice and data travels seamlessly across devices, networks, carriers and protocols to create a better informed and more connected world. Ribbit was created to accelerate that future.

Headquartered in Mountain View, California, Ribbit is a wholly owned subsidiary of BT. For more information about Ribbit, please visit www.ribbit.com.

About BT
BT is one of the world's leading providers of communications solutions and services operating in 170 countries. Its principal activities include the provision of networked IT services globally; local, national and international telecommunications services to our customers for use at home, at work and on the move; broadband and internet products and services and converged fixed/mobile products and services. BT consists principally of four lines of business: BT Global Services, Openreach, BT Retail and BT Wholesale.

In the year ended 31 March 2009, BT Group's revenue was £21,390 million.
British Telecommunications plc (BT) is a wholly-owned subsidiary of BT Group plc and encompasses virtually all businesses and assets of the BT Group. BT Group plc is listed on stock exchanges in London and New York. 
For more information, visit www.bt.com/aboutbt