SOURCE: Rimhub


June 10, 2013 09:01 ET

Rimhub Crosses Migration of 75K VoIP Lines Based on the BroadWorks® Platform

Rimhub's BroadSoft-Certified Experts Perform Subscriber, Device and Feature Set Migrations for VoIP Service Providers

WASHINGTON, DC--(Marketwired - Jun 10, 2013) - Rimhub, Inc., a leading provider of outsourced Managed Services for telecoms, is pleased to announce a milestone of 75,000 VoIP subscriber accounts migrated on behalf of its service provider clientele based on BroadSoft® BroadWorks® platforms. These migrations take subscriber, number, device and feature functionality data from source VoIP platforms and provision them into the provider's BroadWorks®-based system. To accomplish such migrations, Rimhub utilizes automated tools that incorporate a standards-based database and API access, as well as manual migrations representing more of a 'swivel-chair' approach.

Rimhub's Subscriber Migration is a core offering made available through the Rimhub IP Center of Excellence (COE). The service is designed for telecom providers in need of key experts to perform operational processes, all driven by outcome and metric-based KPIs. Rimhub offers a team of BroadWorks-certified experts who perform these services routinely and proficiently, and offer the ability to customize any and all migrations and OSS/BSS integrations to a client's specific situation. The service also utilizes a competitive and deterministic pricing model. Once an initial number of lines are migrated, Rimhub presents a per-line cost that is hugely beneficial in bringing structure to the overall process cost.

"Rimhub was critical in the success of our subscriber migration efforts between VoIP platforms," comments Auri Vizgaitis, Vice President of IT & Software Development for Momentum Telecom. "Rimhub's knowledge of BroadSoft's products and quick ramp-up with our internal workflow systems helped make a complicated challenge into a repeatable, deterministic process that won praise across the organization, and greatly helped my team's workload in meeting our deadlines with measurable quality."

Alteva is a leading Unified Communications provider for which Rimhub has been providing VoIP migration services. "Let me say the support and quality of the services the Rimhub team has been providing Alteva has been without question outstanding. The migrations have proceeded with no issues to speak of and have provided a level of confidence demanded by customers of Alteva as a premium service provider," says David P. Vitt, Alteva's Vice President of Operations.

"Rimhub's Subscriber Migration service offers telecom service providers an easy, affordable, and efficient way to migrate subscribers onto VoIP platforms, either via custom tools or a standard 'swivel-chair' approach," states Omar Paul, VP of IP Services for Rimhub. "Subscriber lines are continuously being moved across wholesalers as platforms reach end-of-life. In situations like this, there is simply no other services organization that offers Rimhub's level of expertise and real-world experience with a fixed, turnkey cost model to service providers. You have to know your customer problems really well in order to solve it, and we do. After all, we used to be a service provider ourselves once."

Rimhub's IP Support services are industry-leading and specialize in boutique services that can enhance, maintain and manage leading VoIP and Telecommunications products. Rimhub's IP COE assists organizations across a wide spectrum of services, to address business needs and revenue growth; including but not limited to platform/subscriber migrations, scaling, apps development, process execution, re-imagining products, and mobility.

To learn more information about Rimhub's Subscriber Migration service, visit

For additional information how Rimhub helps communications service providers, please visit

About Rimhub
Founded in 2007, Rimhub is a global BPO/KPO provider delivering superior managed services in the areas of Managed Networks, Managed IT, Service Provisioning, Finance & Accounting, IP Support, Data Center Support, Marketing, and Managed Compliance to telecommunications companies worldwide. The company consistently helps its clients to dramatically improve their financial performance through its highly specialized services. Rimhub is headquartered in the Washington, D.C. area. For more information, visit Follow the company on Twitter @Rimhub.

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