SOURCE: RIS News

RIS News

March 24, 2014 10:51 ET

RIS News Announces 2014 ENGAGE

The Conference for Shaping the New Retail Dynamic

RANDOLPH, NJ--(Marketwired - Mar 24, 2014) -  The relationship that retailers have with their customers has grown beyond the 'basic needs' level that traditional retail models adhered to. A new retail dynamic is emerging that places emphasis on satisfying the social and self-esteem needs of the consumer to bridge channels and create engagement.

RIS News is proud to announce the creation of 2014 ENGAGE: The Conference for Shaping the New Retail Dynamic. Designed to highlight the tools and processes retailers must institute to guarantee the new level of engagement required to keep shoppers satisfied, this event will take a holistic view of all of the channels at a retailer's disposal and provide insights into how to effectively use them to engage the customer. In addition, ENGAGE will explore the very real need for retailers to provide engagement at the associate level to ensure stores are operating at peak levels at all times.

Intended for those responsible for the customer strategy at their organization, the topics covered at this event will enable participants to evolve their business and practices to meet the needs of the customer: Strategies for in-store Customer Engagement, Creating the Digital Store, Building One View of the Customer, Power to the Associate, Mobile Engagement, Strategies Personalization 3.0. These topics will be covered in highly interactive sessions with abundant networking opportunities at the Ritz-Carlton in Ft. Lauderdale, FL on October 1-3.

To request an invitation, contact Michelle Mauro, Edgell Communications, at 973-252-9020, ext. 1334 or email mmauro@edgellmail.com. For sponsorship information, contact Dave Weinand at 904-374-8590 or email dweinand@edgellmail.com.

SPEAKER NOMINATIONS are now being accepted for 2014 ENGAGE. Submit by email to both: John Hall, Director / Event Content at jhall@edgellmail.com and Noell Dimmig, Event Content Associate -- ndimmig@edgellmail.com

About Retail Systems News
For over 25 years RIS News has been a trusted conduit between our readers and our advertisers, providing access to the most coveted retail executives in the industry. We continue to provide the retail community with news, trends and breakthroughs, as well as exclusive research, analysis and bylined stories by the industry's most respected experts.

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