SOURCE: Riverbed Technology

December 15, 2008 09:00 ET

Riverbed Steelhead Deployment Reduces Bandwidth and Staffing Costs for National Architecture Services Firm

Allows Ware Malcomb to Easily Share Workloads Across Offices, Improving Collaboration and Productivity While Reducing Bandwidth Needs

SAN FRANCISCO, CA--(Marketwire - December 15, 2008) - Riverbed Technology (NASDAQ: RVBD) today announced that Ware Malcomb has selected and deployed Riverbed® Steelhead® appliances and Steelhead Mobile to overcome bandwidth and latency problems causing collaboration challenges for employees in branch offices and mobile workers. Its Riverbed deployment has allowed the firm to easily share workloads across offices, enabling Ware Malcomb to maximize the productivity of its existing staff and eliminate the need for additional financial investments in bandwidth.

Ware Malcomb is a national design firm offering planning, architecture, interior design, graphic design and site development services to commercial development and corporate clients throughout North America. The firm's corporate office is located in Irvine, California, with additional locations in San Diego, Los Angeles, Inland Empire, Northern California, Sacramento, Phoenix, Denver, Chicago, New Jersey and Toronto, Ontario, Canada.

Over the last 10 years Ware Malcomb has grown from three local offices to 11 sites across the US. As the firm grew, collaboration between offices became increasingly strained. Accessing data on CAD platforms, including AutoCAD, ADT, Revit, MicroStation and ADD, became increasingly difficult for branch offices and mobile workers. For example, one Photoshop file could take about five minutes to copy over the network, causing end-users to complain to the IT staff. These challenges forced Ware Malcomb to look for a solution that would allow more efficient collaboration between dispersed offices and remote workers.

Ware Malcomb's Director of IT, Moses Gonzales, led the mission to secure a WAN optimization solution by evaluating several competitors and ultimately selecting Riverbed Steelhead appliances and Steelhead Mobile.

"Deploying the Steelhead appliances and Steelhead Mobile has significantly improved productivity at our firm. Files are much easier to access. The Photoshop file that once took five minutes to copy was reduced to about 20 seconds," said Gonzales. "Increased collaboration is only one of the benefits we've experienced from our Riverbed deployment. We're experiencing cost savings by eliminating the need to hire employees in a specific geographical area or adding expensive bandwidth." Ware Malcomb estimates that to obtain the same type of flexibility as its Riverbed deployment, it would need to at least triple its current bandwidth, adding approximately $12,000 a month in costs.

The firm relies on sharing resources and employees between offices to complete its projects efficiently and within budget. According to Gonzales, Riverbed has become an important part of the company's growth strategy. "Steelhead products are standard equipment as the firm opens new offices. When the firm launches services in new markets, we keep staff at new locations to a minimum until we build a client base to support local employees. During this transition time, the firm has teams of experts from other locations work with local clients to meet their needs. Without Riverbed, this shifting of work between offices would not be as seamless or cost efficient."

Ware Malcomb also installed Riverbed Steelhead Mobile client software on the laptops of 30 of its most senior employees and at one remote location. According to Gonzales, "Many of our employees routinely work from home and at job sites. One of the biggest complaints we get in IT is poor mobile application performance. Today, employees with Steelhead Mobile on their laptops get office-like performance regardless of their location. And, for our smallest offices where deployment of a Steelhead appliance was just not feasible, we are now able to deliver LAN-like performance. The combination of the Steelhead appliances and Steelhead Mobile is unbeatable."

To learn more about Ware Malcomb's Riverbed Steelhead appliance deployment, see the case study in Processor Magazine (

About Ware Malcomb

Ware Malcomb is Committed to be the Best Commercial Real Estate Focused Architectural Firm in North America. Established since 1972, Ware Malcomb is a leading commercial real estate design firm committed to providing clients with integrated service across North America. Based in Irvine, California, the firm has 11 offices throughout the United States and in Toronto, Ontario. For more information regarding Ware Malcomb, please go to

Steelhead Products

Riverbed solutions enable organizations of all sizes to overcome a host of severe problems, including poor application performance and insufficient bandwidth at remote sites. By speeding the performance of applications between data centers, remote offices and mobile workers by five to 50 times and in some cases up to 100 times, the Riverbed award-winning Steelhead products enable companies to consolidate IT, improve backup and replication processes to ensure data integrity, and improve staff productivity and collaboration. Steelhead products have been deployed in organizations ranging from the world's largest corporations with offices around the globe to small companies with a couple of sites that are just miles apart. To learn more, view Riverbed's demo:

Forward Looking Statements

This press release contains forward-looking statements, including statements relating to the expected demand for Riverbed's products and services, and statements relating to Riverbed's ability to meet the needs of distributed organizations. These forward-looking statements involve risks and uncertainties, as well as assumptions that, if they do not fully materialize or prove incorrect, could cause our results to differ materially from those expressed or implied by such forward-looking statements. The risks and uncertainties that could cause our results to differ materially from those expressed or implied by such forward-looking statements include our ability to react to trends and challenges in our business and the markets in which we operate; our ability to anticipate market needs or develop new or enhanced products to meet those needs; the adoption rate of our products; our ability to establish and maintain successful relationships with our distribution partners; our ability to compete in our industry; fluctuations in demand, sales cycles and prices for our products and services; shortages or price fluctuations in our supply chain; our ability to protect our intellectual property rights; general political, economic and market conditions and events; and other risks and uncertainties described more fully in our documents filed with or furnished to the Securities and Exchange Commission. More information about these and other risks that may impact Riverbed's business are set forth in our Form 10-Q filed with the SEC on October 30, 2008. All forward-looking statements in this press release are based on information available to us as of the date hereof, and we assume no obligation to update these forward-looking statements. Any future product, feature or related specification that may be referenced in this release are for information purposes only and are not commitments to deliver any technology or enhancement. Riverbed reserves the right to modify future product plans at any time.

About Riverbed

Riverbed Technology is the technology and market leader in wide-area data services (WDS) solutions for companies worldwide. By enabling application performance over the wide area network (WAN) that is orders of magnitude faster than what users experience today, Riverbed is changing the way people work, and enabling a distributed workforce that can collaborate as if they were local. Additional information about Riverbed (NASDAQ: RVBD) is available at

Riverbed Technology, Riverbed, Steelhead, RiOS, Interceptor, and the Riverbed logo are trademarks or registered trademarks of Riverbed Technology, Inc. All other trademarks used or mentioned herein belong to their respective owners.

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    Riverbed Technology
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    Riverbed Technology
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