SOURCE: Ruby Receptionists

June 08, 2016 13:15 ET

Ruby Receptionists Expands Offering to Serve Spanish-Speaking Callers

PORTLAND, OR--(Marketwired - June 08, 2016) - Ruby Receptionists, the only virtual receptionist service dedicated to creating personal connections with callers, announced today it has expanded its legendary service to include answering for Spanish-speaking callers.

With the number of Spanish-speakers in the U.S. expected to reach 132.8 million over the next 20 years*, Ruby's addition of bilingual service anticipates a higher demand by small business owners to service this market. Additionally, customer trends have shown providing personalized, human service is critical in establishing trust and securing a customer's ongoing business. Ruby's long track-record of hiring customer experience experts who deliver charming and professional service ensures Spanish-speaking callers feel cared for and confident in a business from the very first interaction.

"Ruby is committed to helping small businesses grow by delighting callers and making those critical personal connections that enhance the customer-company relationship," said Ruby Founder and CEO, Jill Nelson. "Serving Spanish-speaking callers assists our small business customers in expanding their potential clients base, while also distinguishing themselves from their competitors as being truly committed to great customer service."

All of Ruby's plans include bilingual service for no additional cost, with a number of customizable options small business owners can choose from to create the best experience for their Spanish-speaking callers.

About Ruby Receptionists

Hearkening back to an era when every call at an office was answered by a friendly receptionist, Ruby Receptionists provides personalized live, virtual receptionist services to more than 5,000 small businesses throughout North America. Ruby leverages proprietary technology combined with bright, charming receptionists who live five core values-Foster Happiness, Practice WOWism, Create Community, Innovate and Grow -- to deliver its unique vision of customer experiences. Founded by Jill Nelson in 2003, Ruby Receptionists has gained national recognition for its success, being named a top five Best Small Company to Work for in the U.S. for the past four years (2012-2015) by FORTUNE magazine, one of 100 Best Companies to Work for in Oregon and one of Oregon's fastest growing companies for nine years. Learn more at callruby.com/spanish.

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